I don't know about the evil maniac to perfect angel, but I know one thing for sure as I've experienced in the past and as I've gotten wiser (older), calmer heads tend to prevail. I didn't move my plan from my coveted unlimited data for my 2 phones, and have no plans in doing so because as far as I'm concerned no other carrier in the entire nation provides coverage like verizon does. Also, I've been a customer of Verizon, aka Bell Atlantic mobile for 20 years now and have the same phone numbers for that length of time. During that 20 years, Verizon has provided me with numerous upgrades and has given me credit to my account and sent me accessories free of charge, and even replaced phones they were out of warranty. All I had to do was complain long enough and with enough graciousness. I wouldn't get nearly the support from any of the other carriers that I have from Verizon historically and so as a result they'll have to tear my unlimited data plans for my dying hands.