After a lengthy visit to a Verizon base store today, I think (we) have reached a simple correction on the Verizon Mobile Hot Spot that continuously drops your internet connection. Extremely frustrating to say the least. The sales rep, the store manager and I all have 3 different models of Verizon Droids and all are 4G models. Mine is the Samsung Sratosphere. I purchased this phone mainly for the hot spot option which I need for travel. I brought in my personal MacBook Pro to let them see what what happening and when they had "their" higher up techs on the phone we tested our three 4G network phones. There is a glitch with the 4G network, but the mobile hot spot appears to work flawlessly (albeit, slightly slower) with just the 3G network fired up. With my Samsung Strat the simple remedy for now is:
1) Settings. 2) Wireless & Networks. 3) Mobile Networks (bottom of list). 4) System Selection (bottom again). 5) Switch from LTE/CDMA to CDMA then just leave on Automatic. 6) Fire up Moblie Hot Spot. 7) Log on to device you have been trying to use.
I have typed this whole response and have NOT lost my connection once. The store is giving me a credit for my trouble. However, for now, I am happy to just be able to use my hot spot without the aggravation and/or having to purchase an additional piece of unnecessary expensive equipment. When I'm done, I just switch back to 4G (LTE/CDMA) for everyday faster speeds within the network. I hope this helps you all. There is now a ticket on file with the techs to repair this glitch. It will arrive with a basic automatic update....SOMEDAY, I HOPE. PS: I am just an all around loyal VW customer and I'm not employed with them.
