Pretty much this. 95% of people I know won't even buy a phone from VZW online bc they don't want to deal with the hassle of being home to sign for a pack, potential backorders, etc. Older people will pay more for the convenience of going into a store and seeing something hands on and getting it 5 minutes later because it's worth it to them.
Lmao! My parents aren't even 50 yet. I don't think it has anything to do with back order and signing for packacges. I think its too much info, and to most people, its just a phone. I think this website only shows the top 5% of android users. The rest could just as likely own an iPhone.