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VZW Rep/General Account Questions only.
- Thread starter tylonal
- Start date
- Status
I know the incredible 2 has one.
Sent from someplace, and with something that you need not worry about.
Trading Verizon phones
My sister has an VZW iPhone 4 and I have a Droid Pro. We are both on the same family plan.
She is studying Andriod development and would like to have an Andriod device to work with so I offered to let her swap phones with me for a month or so. I would like to keep my phone number so I'd presume this would require activating both phones again. I want to do this online, unless I would do better at a Verizon store.
Here is what I want to check:
1. There should be no charge for doing this
2. There will be no risk to grandfathered unlimited data (both lines are unlimited now).
3. Would this be the best process, would I have to wait between steps or will this work immediately?
For simplicity I'll call the line with the iPhone line 1, Andriod line 2
Step 1: Activate a spare non-smartphone to line 1 (since I presume that line 2 cannot be activated with line 1's number unless it is clear)
Step 2: Activate iPhone to line 2
Step 3: Activate Andriod to line 1
then basically repeat this process to swap back.
My sister has an VZW iPhone 4 and I have a Droid Pro. We are both on the same family plan.
She is studying Andriod development and would like to have an Andriod device to work with so I offered to let her swap phones with me for a month or so. I would like to keep my phone number so I'd presume this would require activating both phones again. I want to do this online, unless I would do better at a Verizon store.
Here is what I want to check:
1. There should be no charge for doing this
2. There will be no risk to grandfathered unlimited data (both lines are unlimited now).
3. Would this be the best process, would I have to wait between steps or will this work immediately?
For simplicity I'll call the line with the iPhone line 1, Andriod line 2
Step 1: Activate a spare non-smartphone to line 1 (since I presume that line 2 cannot be activated with line 1's number unless it is clear)
Step 2: Activate iPhone to line 2
Step 3: Activate Andriod to line 1
then basically repeat this process to swap back.
Whats verizons policy on upgrades? I got 1 thru amazon and started having issues with it and decided to send it back. Will I get my upgrade reset if it was after verizon's 14 day return period or will they do it because I got it from amazon and their return period is up to 30 days? I been waiting almost 2 weeks to get my upgrade reset so I can get another phone. I called both verizon and amazon and they point the finger at each other, except the last time I talked to amazon they actually called verizon with me on hold to try to get it reset and that was almost a week ago and still nothing.
googlelover
Member
I believe you can get another phone through amazon with equal price, or paying the difference, but you can't get your upgrade back from Verizon as you are out of the 14 day upgrade reset time. Take that with a grain of salt as I'm not a Verizon or Amazon employee.
This is correct. Verizon's terms are 14 days, returning a phone on day 15+ is Amazon's territory and you would deal with them.
Sent from my DROIDX using Tapatalk
The unlimited data will fall off if you try to activate it yourself and the spare phone is a non smart phone. Call customer service and we can so the swap for you without any risk to the unlimited data since both lines are on the same plan. Unlimited data won't stay on a non smart phone. Customer service can swap the esns without any impact on your features and without a need for a spare phone.
beckinsalekat
New Member
As terrible as Verizon’s tiered data plans look, unlimited data aficionados have a bit of luck on their side according to claims made by a Verizon Wireless rep via Twitter. When questioned as to whether or not unlimited data customers could keep their unlimited data plans when upgrading to 4G phones after the July 7th cut off date, a VZW rep responded saying:
“Existing Smartphone custs can keep unlimited data pricing when upgrading to another Smartphone.”
While this is one guy that could very well be wrong, it echos similar claims and rumors currently racing around the web at large. Hopefully said rep is right for the sake of tech-loving folk everywhere. A 2 GB cap on an LTE device that is supposed to tap into all of these exciting web-based services and features is border line useless without a miniature Fort Knox in your basement.
Barkleyfan
Member
Lol yeah, an lte phone with2 gig cap is like a Ferrari with a 2 gallon tank. WTF is the point? Instead of purchasing joy, you've purchased...frustration.bimmerbill
New Member
14 day trial period question: I got a Razr Maxx last week and was wondering if I returned it to try a Nexus and was unhappy, could I go back to the Maxx?
Store had no Nexus to try and I finally found one to fool with. Maxx gets great reception at my work, so I want to make sure I can go back to it if the Nexus doesn't.
Store had no Nexus to try and I finally found one to fool with. Maxx gets great reception at my work, so I want to make sure I can go back to it if the Nexus doesn't.
No, you only get one exchange and it will cost $35.
With Verizon techs on here, let me express my disappointment. I was treated most unfairly by Verizon:
(1) Long time subscriber starting with Altell;
(2) Early purchaser of DROID and got "unlimite";
(3) Had two replacement droids using ASSurion insurance;
(4) Each time worked with Verizon store to activate new DROID;
(5) Had to wait to be eligible for new Droid Razr (three weeks). Verizon staff assured me I could have phone service while waiting by reactivating my old flip phone. I explained that would temporarily cancel my contract (unlimited) and did not want to put it at risk. OFfered to pay for it even though I didnt use it...if that would help. NOT NECESSARY.
(6) New DROID RAZR came out and I activated. VERIZON told me I "lost my unlimited due to break in service".
(7) I argued, and wrote the CEO of Verizon...all to no avail. Even had a guy tell me to look out because Verizon was trying every possible way to get out of unlimited service. I naevely said...nah...Verizon always treated me fairly and they assured me activating my old phone for three weeks did NOT put my plan at risk.
SO....I became another Verizon victim.
My dad & I are two of the lines in a four-line family plan, and we've been waiting to upgrade our OG Droids. Our time is finally up, and as I've been looking at the Droids that are available now, two questions have come to mind:
Larry
- Amazon seems to be offering some nice prices on phones. If I go through them, do I run the risk of messing up the account such that I lose the grandfathered 'unlimited' data? Is there anything I'd have to do, to make sure that I don't lose it in the process of upgrading phones?
- Are the problems with the Bionic largely done with, now? If I were to buy one from a 3rd party (like Amazon), and I have problems (such that I end up having to get a new handset), would I lose my unlimited data?
Larry
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