puckerfactor
New Member
Can you imagine the cost for a company to replace every phone for free that had a broken screen? I have a hard time believing that a phones screen would just shatter randomly so I understand why a company would charge to replace it, but $42 is pretty cheap. Apple would probably go out of business if they replaced every phone that had a cracked screen for free, just about every person that has owned an IPhone has cracked a display at least once.
It's entirely possible for glass to have flaws and simply fail. In my case, I did not drop the phone or abuse it any any way. I simply set it down and noticed it was cracked. Hard to say why, but it certainly did not take much impact to cause the crack. I'm sure that 99% of the time, cracked screens are from phones hitting hard objects at high rates of speeds, and agree that the phone makers would be out of business if they sent everyone a new phone every time they dropped their device and cracked the screen.
No doubt, $42 for what I got was a great deal. I was expecting to spend at least $100 just to have the old phone repaired...total surprise that they sent me a new device. Got to love that LG is taking care of its customers. I highly doubt that Apple would do the same.