So, what do I do when I plug my phone into my computer via the usb port and I do NOT get the message asking me if I would like to "mount" this device? I found this seemingly great little app called "itunes agent" which is suppose to let me put songs from my Itunes library into my phone via the usb port. I think the problem would be solved if only I got the message you mentioned when I plugged in my phone into the computer. Please advise. Thanks.