thats what ticked me off about RIM and why they will never get another dime from me. I never owned the Storm but for people to spend their hard earned $$$ on something and then have this happen was unacceptable and a true testament to the declining build quality and poor materials RIM was using.Just be glad it's not a storm, my 2nd storm of 4 looked like this after 2 weeks, and yes that's all under the screen.
Then they did it again with the Tour (faulty trackballs.)
Never again.......