Why can't we send/receive videos?

[Kolaz]

My friends always try and send me video messages through MMS and vice versa, and I am never able to send or receive them. Why is this? I usually get some error message about bandwidth or something. WTF?

 

[R1Lover]

Is your phone stock? or have you modified it?

I can send and receive videos just fine.

 

[jawa6969]

I am having a similar issue. Not sure if its a Verizon issue or Droid. My wife has a BB Storm and when she attempts to send me an MMS, my phone never receives it. She can send to other Verizon users and they get it, so that makes me doubt the Verizon issue. On her Storm, when she sends an MMS or SMS, a little D appears next to the checkmark, indicating a successful send. Only when she MMS's me, the little checkmark never shows.

 

[hookbill]

Those of you who are having problems receiving MMS videos may want to do a factory reset. This will not lose your apps, you'll just have to sign into things again. This is the only solution I'm finding for this issue.

 

[takeshi]

My friends always try and send me video messages through MMS and vice versa, and I am never able to send or receive them. Why is this? I usually get some error message about bandwidth or something. WTF?

If you get a message about file size then you probably have the video quality settings set too high. Make sure you're using "Low (for MMS messages)" for the quality and "30 seconds (for MMS)" for the duration.

 

[jkayner]

i think there is also a setting on your verizon account to not allow mms messaging. Call verizon and ask them.

 

[jigsawkilr]

hookbill, how do we do the factory reset and not loose all our apps and contacts? Can you or someone please explain step by step? Also, will this help with the Picasa issue as well? I don't have it on my device either.Thanks

 

[warrior21]

hookbill, how do we do the factory reset and not loose all our apps and contacts? Can you or someone please explain step by step? Also, will this help with the Picasa issue as well? I don't have it on my device either.Thanks

I backed up all my apps with astro. After the factory reset the first app I redownloaded from the market was astro and I went right back into it and brought up all the saved apps. You can reinstall them from there. Your paid apps will be saved in the market. You can go to downloads and they will say purchased, so you just redownload them. I'm sure there are other ways to do it but this way worked fine for me. All your contacts are safe in your google account so as soon as you sync your contacts, calendar, and picasa they should transfer over with no issue

 

[eliassami5]

A factory reset will wipe all data including apps from your phone. If you dont want to loose your apps then you need to back them up using Astro file manager or other app backup programs available in the market. I personally use Astro and has worked flawlessly for me, have used titanium backup when i was rooted and it didnt work as well as Astro did.

Make sure you turn auto sync on before you do a factory reset so all your contacts will be saved on your google account.

 

[antyoo]

when i did a factory reset as soon as i put in my google account information, all my apps, paid and free, were automatically downloaded. there was no need for me to back them up.

 

[FLE]

I do not have and never had a problem sending or receiving mms,smm.