Keytones aren't recognized by conference system

[tennvol]

When I go to dial in to a conference call the system doesn't recognize the key tone for the password. For example I call in and it asks me for my password. I enter it and it says invalid password, reads back the number it heard and it's different that what's on my droid, ie I entered one string of numbers and the automated conference system heard another string.

 

[John.Edwards]

The keytones are actually called dtmf. If there is some VOIP in the mix somewhere there could be an issue - just curious if you are using google voice or some other VOIP service, or just using standard VZ cell service?

Anyhow - try adjusting the the DTMF tones setting in the call settings menu.

 

[Shad0w325]

Make sure your hitting "Dial Pad" instead of "Add Call" during the phone call.

 

[tennvol]

I wonder if using google voice was the cause of my problems. Ill try to make the tones longer