I've had my X2 for a couple of days now, coming off an Incredible (dead screen, out of warranty). So far I like the X2 and the display is brighter and sharper than the Dinc's OLED and much more readable in sunlight. I have quibbles with some of the features and design but part of this is probably the learning curve you have with any new phone. The choices for me at VZ are pretty limited, either the X2, Dinc2, Samsung Charge or IPhone 4. Didn't like the Samsung interface as much and didn't seem as sturdy as the X2, no dual core and 4G didn't factor much in my decision making (as I doubt my city will have it within the next 2 years and even then in limited areas). Nice phone though and has gotten good reviews. I can still exchange the X2 for it by paying the 40 bucks if I choose. I liked the Dinc but the call quality and especially the sound at the earpiece was poor, while the X2 is crystal clear. People often had trouble hearing me on the Dinc. Maybe the Dinc2 solved these issues and I hear the battery life is very good, but the ability to hear callers and for them to hear you is pretty important on a phone, don't you think. IPhone, a slick and well designed phone for sure, has that umbilical cord to the despised (by me) ITunes virus of a program and I just couldn't bring my self to enter the Iphone app jail. Poorly written Android apps have screwed up many a phone but doing a little research before installing an app can prevent this. So what do you do if your stuck with Verizon? All the phones have their strengths and weaknesses. So far the X2 is giving me very acceptable battery life. Took it off the charger at 8 a.m., made a couple of calls, surfed the net at lunch and at 4 pm it is still almost 100% battery. I have left it in its virgin state to evaluate it. I usually do this with new phones for the first week to judge basic performance before tweaking. Can definitely feel your pain with what may be a dud phone. Hope you get it working better and don't chuck it against the wall, but if so please let us know if it still works or if the display glass broke.