And yet I have seen reports that say that iOS crashes more than Android, so that part I guess is open to debate still.
And yes, with one choice of hardware and one version of the OS, with everything locked down tighter than a gnat's bottom, I would expect it to be less buggy. That to me is like saying that a hammer is less buggy than a back-hoe... It is, because it does less and has less to go wrong.
I admit, the iPhone is easy to use. It does less. It's like a toaster. You turn it on, hit the phone button to call someone, the text button to text, etc... There is that angle, and I agree, which is why I would get one for my mom, as she still doesn't know how to set the time on the microwave. The iPhone is perfect for her. LOL
I think that the brand name selling the product is bigger here than some care to admit. I know of countless people that know nothing about phones, but they know that "iPhone is supposed to be the coolest and best"... Same as people who know NOTHING about motorcycles, when I tell them I ride, the first question is almost always, "is it a Harley?"
And they do that because of marketing. Some companies are better at projecting a brand image and selling you that image, that perceived experience than others. In the case of bikes, Harley doesn't make a great bike. They never have. They charge twice as much as the competition, use outdated technology, they are not as reliable, etc. Those are all facts, it is what it is. But people who know nothing about bikes, can tell you that Harleys are the real deal, that Harley is the bike that you want, etc... It's all hot air, but people are willing to cough up large amounts of cash for that hot air.
So my point is that success is not always an indicator of something being better. More people drink Buddweiser and Coors Lite than a finely crafted Micro-brew... Doesn't mean it is better.