Ok I have tried and tried with this phone. I was excited when I first got it after moving from a BB 8830. However, now that it has been months since I originally got it on launch day... I have come to the conclusion this phone is horrible.
Here are my reasons:
1) half my calls go directly to VM when I "receive" them.
2) phone is sluggish and freezes.
3) I have to reboot (battery pull) every other day.
4) Apps are horrible and suck you in with "free" only get you to upgrade to an even crappier app that requires you to buy the "better" version that actually works.
5) Emails do not always show up on phone.
6) Apps freeze up and lock up the phone so I have to pull the battery to get the phone to work.
7) Verizon's horrible customer service that tells me that my new phone will be replaced with a "refirb" if I do anything about it.
8) Software upgrade to "Foyo" has rendered my phone in a worse condition.
9) Constantly loosing 3g for 1x service.
10) phone is loaded with bloatware that I cannot remove without causing problems with my phone with a "root".
I'm sure that 90% of you will blast away so go at it. But I'm sure there are more people out there like me that have major problems with this phone.
1. *228 option 2? Maybe that'll help? could be a Verizon issue as well. Toss up on this one.
2. Something you've installed is causing this, either that or a bad device, in which case a refurb is a good option.
3. Bad device or bad apps. this is NOT normal. This is not a BlackBerry
4. Not to be mean, but this is your own fault, find better apps. I have no complaints. The Android app Market is still growing, but it's far from junk.
5. is this regarding your g-mail account? Or do you have another forwarded to the device? I agree this is frustrating and shouldn't be happening.
6. Bad apps again, just because it's available for download doesn't mean it's stable. Read app comments and user reviews, they'll help alleviate a lot of run ins like this.
7. Within 30 days of purchase there was no reason for them not to give you a brand new device, outside of that, a refurb is not a bad thing...
8. Froyo caused some issues with the Dx and D2... you're not alone, and this is unfortunate, but fixes are coming.
9. Verizon issue, service in your area? ... or could be bad device again.
10. I feel your pain here, bloatware is crapware.... rooting can alleviate the bloatware problem, but it shouldn't have to be this way IMO. This is a Moto/Verizon fail. (but it's all about money)
To me it seems like you may truly have gotten a bad device, in which case you should have replaced it, refurb or new, you will benefit greatly.
I agree it can be frustrating having bought a new device and then having to accept a refurb, but you're having so many issues I'd start there, you'll benefit from a fully functional device.
After that... start looking at your apps, you've got some junk apps installed somewhere I'm convinced. A complete list of all apps installed can help get the troubleshooting process started... members here will help you pinpoint the source (or possible sources)
Good luck!