my friend's ps3 was stolen from the common room of his suite at s.u.n.y binghamton where we all went. He called sony and told them, sony then contacted the local police and began working with them. When the kid who stole it hooked it up, the ps3 went online like its supposed to do, and they were eventually able to track his ps3. The cops found the kid (who lived in one of the other dorm communities) and returned my friend's ps3. They also found a lot of other property this kid had been stealing around campus. I have a new-found respect for sony after that, and am I proud ps3 owner now.