Did some of you travel outside the US with your "Global" phone? Well, if you do, you'll realize that this phone is not really global. As it currently is, with the baseband firmware that comes on the stock rom, the phone has terrible reception issues when in GSM mode with a foreign sim card. The phone was advertised as "global" and it came with a Vodaphone sim card already inserted in case you wanted to travel to Europe. Well, 50% of the time phone calls go directly to voicemail because there was no signal at that moment. So, how will you call this? A scam? Yes, a scam is what Motorola/Verizon did to us. They sold us a phone that was supposedly "global" when it is not. The phone is simply not reliable as a phone outside the US. This problem has been reported from many countries.
So, are they fixing this GSM reception issue? Is this the reason of them taking so long to release the new update? Maybe... I hope this is what is taking them so long, and I hope they better fix it.