Rsswga
Member
Nobody uses the keyboard.. aren't u getting a Droid x anyhow
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Nobody uses the keyboard.. aren't u getting a Droid x anyhow
Nobody uses the keyboard.. aren't u getting a Droid x anyhow
Nobody uses the keyboard.. aren't u getting a Droid x anyhow
I actually love the keyboard. Swype screws up from time to time. Its the reason I went with the Droid instead of the Incredible (which apparently was the right decision - heard the incredible sucks)
just find something else (or make something up) about your phone and say it has an issue that is in fact covered under the warranty. dont mention the keyboard and see if they will replace it
For those with keyboard issues, call the manufacturer and take down the reps name and id number. Then after they tell you no, take that info to vzw and explain how the company is not living up to their end of the warranty. You gonna have to keep fighting this, probably gonna go through a couple of vzw reps, maybe even have to threaten to cancel your account and speak to the rep who is incharge of convincing you to stay with vzw.
The point is you paid you money for the device and you should not just take what ever they tell you, especially if its an manufacturers defect.
Just keep calling cs and eventually you will win. Try a supervisor, I would not stop until it was replaced. Threatening to file a complaint with the state attorney generals office of consumer affairs does nothing and they will be laughing with that threat. It does nothing. If they dont budge I would tell them I want to cancel my contract. This will work out eventually.
Just keep calling cs and eventually you will win. Try a supervisor, I would not stop until it was replaced. Threatening to file a complaint with the state attorney generals office of consumer affairs does nothing and they will be laughing with that threat. It does nothing. If they dont budge I would tell them I want to cancel my contract. This will work out eventually.
Thats what you think... Ive done it with directtv and won. And its not a threat if you actually do it. when it comes to orgainzations selling crap and taking advantage of the consumer, you best believe I file a complaint.
Actually, I threatened to file a complaint with a doctor this week because they were acting unethical... The doctors office listened and obided to my request.
It does nothing. You just got lucky. Try it with Verizon and they will laugh