dolpns13
Member
Just keep calling cs and eventually you will win. Try a supervisor, I would not stop until it was replaced. Threatening to file a complaint with the state attorney generals office of consumer affairs does nothing and they will be laughing with that threat. It does nothing. If they dont budge I would tell them I want to cancel my contract. This will work out eventually.
Thats what you think... Ive done it with directtv and won. And its not a threat if you actually do it. when it comes to orgainzations selling crap and taking advantage of the consumer, you best believe I file a complaint.
Actually, I threatened to file a complaint with a doctor this week because they were acting unethical... The doctors office listened and obided to my request.
You are upset that someone is acting unethically when you proved you are unethical by damaging your own phone? Really?
the reason why i damaged the phone WAS BECAUSE intially they acted unethical