I ended up calling VZW and they will be sending me out a new phone on 8/4. They made a note that I received the phone DOA, so when I return my current phone, I won't have to pay a re-stocking fee. Keeping my fingers crossed that the new phone won't have the unresponsive issue, or that screen flicker issue.This is what I do to solve the unresponsive screen....
I feel like I shouldn't have to.
Has anyone rooted the X and had the problem fixed? Just read online that you can root it now. Not familiar enough with the Android platform yet to attempt it.