Link from the news section.... http://www.droidforums.net/forum/android-forum/183539-bionic-razr-news-update.htmlNot that it's right, but you need to keep in perspective the that folks in Verizon stores are there to sell phones, not to provide support if you have a problem. As I've heard stated a couple of times "never confuse the sale with the install". I am sure these folks are provided standard non-answers when savvy smartphone users approach them with problems. The customer tech support lines are another story. My experience there is that the folks there are willing to help, in some cases really understand the issues, but are also armed with non-information. Unfortunately, I think we are just caught up in an era where selling the next thing is the priority.
It is unfortunate that more information (good & bad news) is not shared by either Verizon or Motorola. We are relegated to sifting through multiple forums trying to separate reality from BS when honest , accurate information would suffice. I do want to acknowledge that this forum does seems to have some pretty sharp folks and I have found great information about maximizing the use of of my phone via mods and great apps.
I did have higher hopes that the Motorola Support Forum would provide a higher quality of information, but that is not the case. For example, think about it, if they are planning a "soak test", they would in fact know what the problems are (phone, infrastructure...) and what problems the test would be targeting, why not publish the facts (again, the good & the bad) to promote some confidence or at least project that you are in fact really working on something. Instead, we get this cloak & dagger bunk about NDAs etc., that something is coming soon but the select few cannot comment... that does nothing to promote consumer confidence. What I see over there is over there is a large majority of folks that are frustrated by non-information and a smaller number of folks that seem to worship each other.
Anyway, enough of my rant, it is what it is. At the end of the day, I'll probably do what they want, go buy something else.
But wait! :icon_ banana: If you act right now, you can buy a 2nd phone and only pay shipping and handling in hopes that one of them will work
So to my point... Shadez, you do a great job and I have great respect for you. I also deal with NDA's and can appreciate your conundrum somewhat. I don't want to speak for the masses, but please, diplomatically share with the Verizon folks if/when you have the opportunity, that highly generalized information can often times have the opposite effect for which it was unintended. Regarding the news link, I genuinely hope you are right as I am exercising exercising every bit of patience I have in hope that the Bionic can become the phone it is truly capable of being!
Oh yea, ditto on the new sig, nice job!
Don't want to shoot the messenger here, thanks for all you do and for sharing the information
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