jpatterson
New Member
There are a lot of little things that you need to do and if not done, you may have problems. Go through the following to double check that these were done and it should solve your problem.
*make sure you have the latest Motorola drivers installed on your pc.
*make sure your phone is set to usb debugging mode (menu>system setting>developer options).
*In settings, go to “Security" and check “Unknown sources."
Don't forget to make sure your phone is charged to at least 50% (preferably 100%).
Also, not sure which method you may be using but I have good luck with Matt's 1.82 utility, found here....
Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr And Droid Razr Maxx Only - DroidRzr.com
*Extract that utility to its own folder on your computer.
*Power your phone off. Then power your phone on while holding down your power, the volume up and volume down buttons simultaneously.
*Connect your phone to your computer with the factory supplied usb cable.
*On your phone select AP Fastboot, then in the utility select option 1..."restore phone to stock .211. Do not unplug the usb cable until the utility finishes.
Sent from my XT907 using Droid Forums
I installed the drivers again and I guess there was a problem with the original installation of the drivers because I ran it again and it worked like a charm. Thanks for the help.