Got the ICS OTA yesterday. The update appeared to work fine until I found that some of the features like face unlock, slide pattern were grayed out. Called VZW tech support and they said to do a factory reset to get these features to work. Wow, was that a mistake! My SD card wasn't recognized by my phone saying it was password protected by another device, etc. Called VZW again and tried the recovery mode and that didn't work either. Anyone else have this problem? By the way, Verizon is shipping me another Razr due to this problem.:icon_evil: