I know the problem I posted a video of is common, and pretty much every phone does it at a certain angle. That phone I took a video of, however, was so bad that I could see the softkey lights just while using my phone regularly, not just when it was tilted. I took it back to Verizon and the rep commented on how bad it was, and exchanged it without hesitation. So go ahead and mock people for not being stoked about their $350 having distracting flaws, but in the end, we have the right to exchange a device if it has something wrong with it. My replacement is without issue, except for the fact that the red softkey lights are pink. That I am going to fix with some red LEDs.