Overall, it's my impression that you guys are doing an excellent job. I haven't seen many examples of the abuse of power and control, and generally you use appropriate limits, sensitivity and tact. That's kind of hard to develop with a set of bureaucratic rules, it's more of a positive culture that you have fostered.
+1 for Jasmo! I agree with this but would have added it's nice that it's all done with a sense of humor and no one seems to take themselves too seriously - except maybe for that Sam guy...:wacko: