Ordering online for VZW employees

[JFDroid]

Got it in an email.

... still need to check my tracking # to see what it says.

 

[xjman349]

I'm gonna have to be that customer that I hate taking calls from. Credits credits credits.

 

[JFDroid]

Got it in an email.

I'm gonna have to be that customer that I hate taking calls from. Credits credits credits.

I think I agree. My world won't end or even come close to it if I have to wait two extra days. However, 20 bucks is 20 bucks! I'll be calling for a credit ><.

 

[xjman349]

Yours saying the same thing?

 

[JFDroid]

Yeah. I just looked it up with the tracking # I got with my order. Says Monday :/

 

[tsguy52]

Just got my email and it said monday as well.. Funny thing is I'm passing through Memphis right now and that's where it currently is! Wtf!! Hopefully it will come.. May call fedex and check.

 

[xjman349]

It says estimated do you think that's just a safe fall and it will still arrive tomorrow?

 

[JFDroid]

What I think is that our phones won't come until Monday - why? Because Verizon isn't here to cater to its' employees.

However, I wish it would come tomorrow. Estimates are just that - meaning they can change. I'm hoping we see them tomorrow... but I won't bet anything on it!

 

[tsguy52]

Well I contacted fedex and the guy I talked to was pretty certain I wouldn't see it till monday. I figured its a safe estimate though. Regardless if we're employees we still paid extra for saturday shipping. I would expect a refund if not here tomorrow.

 

[JFDroid]

Well I contacted fedex and the guy I talked to was pretty certain I wouldn't see it till monday. I figured its a safe estimate though. Regardless if we're employees we still paid extra for saturday shipping. I would expect a refund if not here tomorrow.

Yeah... looks like some credits will have to be issued. I wonder how many VZW employees this is happening to who just aren't posting here. I'm sure this isn't isolated to just your situation and mine.

 

[xjman349]

And mine ooooo oooo don't forget me.

 

[xjman349]

Just got an email from the epp. Apparently many employee orders were processed incorrectly and were put in as standard two day. Refunds will be issued.

 

[tsguy52]

Verizon Wireless Employee,*If you have received this e-mail, you have been identified as an individual that placed an online equipment order on Friday, 11/6/09, and requested Saturday overnight delivery. Unfortunately, your shipment was incorrectly marked for standard overnight delivery instead of Saturday overnight delivery. Therefore, you will not receive your shipment Saturday, 11/7/09.*If you were charged for Saturday overnight delivery but fail to receive your delivery on Saturday, 11/7/09, we will automatically issue a credit to your account for the Saturday overnight delivery fee. Please do not contact Employee Accounts to obtain a credit as this will be automatically issued to you. Based on your billing cycle, it may take 1-2 billing cycles for your credit to appear.*Thank you for your patience and understanding.

 

[xjman349]

Yep. Lame.