Screen is freaking out all of a sudden.

3 weeks out of warranty? Go to the Motorola website and find the proper support page to punch in the IMEI; it'll tell you if you're out of warranty or if the tech/rep was full of it. :)
 
Sweet, thanks! Unfortunately, the only part of the Motorola website that seems to be not working right now is where you enter your IMEI. The rest of the Droid support page loads fine, but where there's a little box that says "Check product warranty", all it says underneath is Network Error.

Haha, it's all a big conspiracy against me! Or maybe they're having site issues, and I'll just have to check it later.

EDIT: Ok, so apparently my warranty is still valid til March 2011. Hmm...trickery is afoot.
 
"Sounds to me," he said, puffing absently on his pipe and eyeing the serving wench with more lust in his gaze than was good for a man in his position and physical condition, "like someone's pulling a fast one."

Print the page out and take it to Verizon. Tell them that if they aren't willing to process your warranty request that you will report this behavior to corporate and deal with Motorola directly.
 
Hahahaha. Thanks, you've been a huge help for me. I printed out the page, and I also have an e-mail in to Motorola's support staff to see if I can just RMA it directly back to them as an alternative.
 
Wow, the exact same thing started on my D1 a few days ago. Only OEM chargers have ever been used, and I'm rooted running Ultimate Droid 2.5.0. I got a new battery thinking it might be a failing power supply, and that fixed the problem for a short time. Now it is unusable. VZW said that my 1 year manufacturer's warranty is up, and that insurance seems to have been accidentally canceled and I have to take that up with the Assurion. Wow.

I'm so glad I saw this post, Moto says my phone is under waranty until Feb 2011. But that shows up in a pop up little thing on the lower left when I enter my Serial Number. Where did you find a page you can print out?

EDIT: nevermind, found the moto page for it: http://servicemyphone.motorola.com/iden/support/showUnitSearch.do?singleUnitSearch=true

Is there an easy unrooted ROM I can flash? is that the best way?
 
If Motorola says the warranty is good then Verizon should honor it provided your phone is unrooted -- rooting voids your warranty, as you well know. :)

If Verizon refuses to honor the warranty (it's good for 12 months from date of sale) then you can report the behavior at the store and then contact Motorola directly about getting a replacement.
 
furbearingmammal said:
If Motorola says the warranty is good then Verizon should honor it provided your phone is unrooted -- rooting voids your warranty, as you well know. :)

If Verizon refuses to honor the warranty (it's good for 12 months from date of sale) then you can report the behavior at the store and then contact Motorola directly about getting a replacement.
Click to expand...

unfortunately i bought the phone on nov 26th, 2009. But Moto shows the warranty as going until Feb 2011. Weird huh?
 
Ended up getting extended warranty and insurance back on my account and they replaced it with a CLNR. Wish I could have fixed my original somehow. It had the raised key keyboard and the replacement has flat keys.

Sent from my Motorola Droid
 
janson745 said:
I had the same thing happen this summer. Turns out it only happened when my phone was in my pocket and subject to some moisture (sweat). Once phone sat on a table for a few minutes, everything is fine. And anytime that I have my Droid in my pocket and I have been hot it does this.

Droid screen plus moisture, even humidity, dont mix.
Click to expand...
I started another topic about this with my Droid2, and I'm wondering if that's it. I stopped carrying it in the case because it literally looked like I was carrying a gun on me. Hmm. Its sitting on my desk, I let it 'dry' for a few minutes and it seems to be okay now...
 
My Droid 1 went totally crazy and unresponsive today. I've had previous issues where the landscape touch screen no longer works when slid all the way up after using a protective case from verizon.

Today, my Droid decided to do what it wanted and extremely slowing and freezing non stop. It is now working again after deleting the antivirus program I put on last week (avg). I would advise anyone having issues to uninstall any recently added apps.

By the way, my phone is all original and not rooted.
 
Duhh001 said:
My Droid 1 went totally crazy and unresponsive today. I've had previous issues where the landscape touch screen no longer works when slid all the way up after using a protective case from verizon.

Today, my Droid decided to do what it wanted and extremely slowing and freezing non stop. It is now working again after deleting the antivirus program I put on last week (avg). I would advise anyone having issues to uninstall any recently added apps.

By the way, my phone is all original and not rooted.
Click to expand...
Yeah, there are reasons why we say no antivirus and no task killers. :)
 
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