Someone stated that when they dropped their phone with the case on, the top cover popped off but there was no damage to the phone.
The case feels really nice and looks like they spent a decent amount of time putting it together. There are slight indentations over the power button area, charger port, and volume rocker. The only issue is that if you use the physical keyboard then you might want to look elsewhere. The top piece of the case slightly obstructs your thumbs from the top row of keys. If you have large thumbs then you really won't like it.
Good to know! Thanks for the feedback...how much "bulk" would you say it adds to the phone? The VZW one is quite bulky and I don't like the feel of it.
The bulk not so much, but I do have the hardest time pressing the keys at the top. I took it off since then, I might sell it.