Swype's Official Response to Downloadable Versions
Hi Everyone,
There are a lot of comments and questions on the forum about why we don't offer Swype directly to end-users. We'll state right away that at some point in the future we will. However, distributing software directly to end-users is not as simple as it may appear and it is not to be undertaken lightly. Here are a few of the key things we need to have in place as a company in order to be successful with that approach.
1) Complexity of porting and device support
There are many devices (at minimum 20+) that we would need to support. Take that number and factor in multiple carriers, languages, OS's, firmware versions, etc. and you have a BIG engineering project on your hands. Also, in order to make the numbers work (sales by volume) you need to support all of the most popular devices, OS's and storefronts.
2) Device integration.
We don't feel any of the current downloadable version of Swype is feature complete or even adequately tested (all downloadable version are in fact unlicensed at this time.) Consider that the keyboard is not really an application - it is more of an OS level function, as it must interact with EVERY application on the phone. Thus there is a lot of testing and integration that needs to be done in order for us to verify that it works well.
Also, a few of you are wondering what is missing from the unlicensed version? The most important absent function is "double tap editing." You can check this out on our video tip
www.swypeinc.com/tips-tricks.html and we consider it to be one of the key features of our software as it enables you to quickly correct mistakes and restore the insertion point back where it was before the edit. Other things are language support (see #4 below) and some of the graphical fit and finish elements to improve usability and the user experience.
3) End user support.
We need to be ready to actually support end users (not just forums but real support...even Google is finding out what this means with their Nexus release.) If you download software and pay for it you expect that the company selling the software to you is prepared to support you, trouble-shoot problems, and ultimately fix them or provide a way to get a refund.
4) Additional languages.
Finally, we recognize that a significant percentage of you will want to Swype in languages other than what an OEM ships or what might come in a download package. We are working on a way to enable end users to download new language dictionaries. The significant issues are security and developing simple way for the user's handset to identify what languages are compatible with their Swype installation and provide them the appropriate version of the database.
We think that all four of the above are needed for us to be successful in a direct to consumer model. At the end of the day, we want you to have the best possible experience with our software. If we go to a download model too soon, we simply don't have the resources to create that experience.
Will we get there in the future? Definitely. Do we know when? No.
We'll keep you posted and thanks for all the enthusiasm, feedback, and patience.
The Swype Team
P.S. Our lawyer has asked us to remind everyone that Swype does not explicitly or implicitly condone the unauthorized copying and distribution of the Swype software and to inform you that the Swype software is proprietary to Swype, Inc., is the copyrighted work of Swype, Inc., and Swype, Inc. has and always will reserve all of its rights.