Slinky, what you are describing sounds pretty typical for a smartphone running at this clock speed with this size battery. I've had several D1's, a Fascinate, an X and now the Thunderbolt. I also carry a Blackberry that I use heavily, that gets stellar battery life. So, for me at least, I knew what I was getting coming in, and view the battery shortcoming as part of the price of admission.
Just my 2c
Sent from my Thunderbolt
+1
I would go to Verizon and ask for a new battery, since the manufacturing process of any product will turn out duds, but with a phone of this size and a 1400 mAh battery - it's just unrealistic to expect great battery life. If you need a phone for important business - I would look into a Blackberry or a feature-phone.
I personally come from the HTC Inc, so I am used to pluging in the phone during downtime. I have car chargers, charger in the kitchen, in the bedroom, travel charger - you name it My wife currently has the Samsung Continuum (1500 mAh battery) and she can't get a full day of mostly talk and text alone.
P.S. I had an old Nokia e71 and its 1500 mAh battery made the phone last for more than a week before I needed to recharge