Yeah, just like any big corporation from your cable provider to McDonald's, they are ALL required to upsell you products you don't really need. It's how most people make their commission. That being said, when we went in to buy our S5s, and we went in with one thing in our mind, pay full retail for the phone and get out of there. We had already figured out our case situation online. They bring the phones out in this little basket along with two different types of cases and tempered glass screen protectors. I said look, I know you're just doing your job, but I just want to pay for the phones and get out of here. Well sir, let me look at your account and see if I can save you some money. I said, you won't save me any money, were buying our phones outright so we can keep our unlimited plans. Well sir, let me take a look at your data usage and see if I can save you some money. He took one look and was like "oh, yeah ok....ummm yeah I understand. I definitely wouldn't get rid of this plan".
Fortunately that was the last we heard about that. Then he starts talking about the cases. Again I said look, I'm not trying to be rude (which at this point I kinda had to) I said I just want to pay my bill and get out of here. Well, let me just show you this screen protector real fast while your bill is printing. I finally relented and well, the wife walked out with a freaking tempered glass screen protector! lol
FWIW, it was a good decision as I went back a few days later and got one myself. DOH!
Yeah, the pushing of products gets real old, especially with cell providers & cable companies.
tap'n on my S5