Criminal? Unless you're under contract with them they can do what they want. I'm sure anyone still under contract has nothing to worry about here but those on month to month are getting the boot. As has been stated... they fulfilled any contractual obligation when you were under contract, now on month to month they can stop service as they please with notice...and it sounds like there will be notice....30 days...which is what would be required.
This won't go to the FCC...or anyone else.
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Not actually criminal, in the proverbial......
Also the FCC might be interested, they were interested when Verizon was going to throttle unlimited people. Verizon backed off.
If Verizon came and said today, "Unlimited" means no more than 100GB a month, then they have a leg to stand on. But the FCC has told them, they can't do that. What they are doing is retroactively punitive and punishes those who used a service they paid for.
Coming in after the fact and saying we don't like how much data you used without indicating a maximum up front is slimy. They raised the price on unlimited, and I guess they expected people to bolt. When that didn't happen they have found possibly another way to get people to quit.
I have a felling the FCC will not like this at all.
The other issue they have about kicking everyone off an old plan that they "no longer offer" would be that ANYONE not under a current plan would be subject to the action. While this is fine, the FCC would take a dim view if only one class of user were kicked off. So they can kick everyone on unlimited off because the plan no longer exists, but they would need to do that for *EVERY* plan that no longer exists.
Verizon doesn't owe me anything except fair treatment. Treat all users the same.
I suggest anyone getting the notice go to
FCC Complaints and file a complaint with the FCC.