Combine this with the rumor/fact of Verizon changing the upgrade time to 2 yr from 1 and it appears the only thing Verizon wants to do is take away from their subscribers. Couple those with no release date on new high end devices and Verizon looks like it is going backwards in terms of Customer relations and becoming stale in regards to handsets. Maybe only my opinion, but I believe it to be valid.
Let's say that this Forum is 1% of all users. I have no idea if that's true or not but let's just say that it is.
From what I've seen in regards to people deliberately returning perfectly good phones for no reason what so ever, I can understand why they made the change in policy.
On the other hand however, I am a person who on two occasions has exchanged a phone beyond the 14 day period. So I can understand why Verizon did it, yet I also see how for some people it may take beyond two weeks.