:welcome: to the forum. If ZumoService is pre-installed by Verizon, chances are you're not getting it off the phone without rooting it. I left some links here for your question here about screenshots: http://www.droidforums.net/forum/dr...-peoples-droid-desktops-1323.html#post2113200
thank you again. is there anyway to make it not run in the background? i keep force closing it but it just comes back