It's not wrong, it's a binding legal contract. People sign them all the time. Lease for an apartment, contracts with construction workers. If it's within the four walls of the contract it's legal and binding. The only way it wouldn't be is if it was illegal to do it. And this simply is not illegal.
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Don't return your phone to VZW by mistake - Verizon say's you won't get it back -
- Thread starter DF Smod
- Start date
It's not wrong, it's a binding legal contract. People sign them all the time. Lease for an apartment, contracts with construction workers. If it's within the four walls of the contract it's legal and binding. The only way it wouldn't be is if it was illegal to do it. And this simply is not illegal.
stumbleflyx
Member
In California state law has a 30 day return policy so I believe this will not affect Ca. customers
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You obviously didn't read the last post I made in this thread where I clarified that this would not be verizon's fault....
Sent from where the mountains meet the desert
I am not saying it is illegal, I personally think it is morally wrong and whether in the contract or not it is just a way for verizon to make lots of money
Sent from where the mountains meet the desert
I just updated my last post to address your second post.
This is what I said:
Also, let me break down the contract thing. When you sign that contract, you are binding yourself to an agreement to use Verizon's service for the next 2 years. That's all. You are not binded to that specific model of phone or even the amount of minutes or texts you chose when the contract was signed, these things can be changed throughout the contract (although they will not subsidize another phone for you so you will pay full price for another model, and there are a few limitations to changing your plan multiple times in a month). The return policy not only lets you get reimbursed for the subsidized phone you purchased, but it voids your contract. But after those 14 days, that contract is set in stone and that phone cannot be returned. So imagine those 14 days ran up, and you decide to mail your phone back to Verizon because you don't want it anymore. First of all, who does this without first talking to a Customer Service Rep? "Oh, I don't like this phone/I dont want Verizon's service anymore, let me just ship back my phone because they will automatically assume that I want to return it and cancel my contract."
No, anyone with half a brain would first speak with someone and get some instructions as to where to ship the phone back to and what to include, and the CSR would normally then notate the account to show that a phone would be coming back to the warehouse. This would be about the time when the customer would be told by the CSR that their contract is already past its 14-day grace period and they can not ship back their device.
This is all common sense, isn't it?
This is what I said:
Also, let me break down the contract thing. When you sign that contract, you are binding yourself to an agreement to use Verizon's service for the next 2 years. That's all. You are not binded to that specific model of phone or even the amount of minutes or texts you chose when the contract was signed, these things can be changed throughout the contract (although they will not subsidize another phone for you so you will pay full price for another model, and there are a few limitations to changing your plan multiple times in a month). The return policy not only lets you get reimbursed for the subsidized phone you purchased, but it voids your contract. But after those 14 days, that contract is set in stone and that phone cannot be returned. So imagine those 14 days ran up, and you decide to mail your phone back to Verizon because you don't want it anymore. First of all, who does this without first talking to a Customer Service Rep? "Oh, I don't like this phone/I dont want Verizon's service anymore, let me just ship back my phone because they will automatically assume that I want to return it and cancel my contract."
No, anyone with half a brain would first speak with someone and get some instructions as to where to ship the phone back to and what to include, and the CSR would normally then notate the account to show that a phone would be coming back to the warehouse. This would be about the time when the customer would be told by the CSR that their contract is already past its 14-day grace period and they can not ship back their device.
This is all common sense, isn't it?
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And I am not saying this is me, but a lot of people don't have common sense, our read the fine print in the contract(that is usually hidden, or not easy to find)...yeah they should have but a lot don't,not defending them just saying that imo it is wrong, not illegal just wrong.....
Sent from where the mountains meet the desert
Sent from where the mountains meet the desert
I believe part of the point of this policy is this....
Verizon is saying returning your phone after the 14 day policy is up is saying you want to cancel the contract, and since there is a $350 ETF for doing so they will keep the phone as an attempt to collect payment. The phone being less money than e ETF anyways.
That's what I'm getting out of it.
Verizon is saying returning your phone after the 14 day policy is up is saying you want to cancel the contract, and since there is a $350 ETF for doing so they will keep the phone as an attempt to collect payment. The phone being less money than e ETF anyways.
That's what I'm getting out of it.
I TiVo her show and The Peoples Court. When repeats come on I throw in Judge Mathis.
Everybody has to have a vice. I also admit to watching TNA Wrestling too.
But to stay on topic, I don't see anything morally wrong with this. If you sign the contract and don't read it, and I know lots of people will do that then your out of luck.
Fortunately we have people like TP who brings this controversial matter to the Forum and then bails out without saying a word.
While I agree one should read a contract in it's entirety before signing it, I think we can all agree a large majority do not. I think this notion has been achieved because this good majority hopes that in America, a business like Verizon is willing to stand behind their good name and not put people in difficult situations. It may seem naive, but I too hope a company like Verizon wouldn't need to abuse such tactics.
Fortunately we have people like TP who brings this controversial matter to the Forum and then bails out without saying a word.
Personally, I think it's wrong - or at least a harsh reality of a point that VZW is trying to get across - don't try to screw us or you will get screwed, you don't believe us...it's in the contract - it doesn't seem friendly to those who have no malicious intentions
It is ashamed that it has come to this, but there will be some people who on the up and up return the device without knowing and not reading the contract and end up getting the short end of the stick - be honest, who reads the entire contract ?
This might also have something to do with Apple and the iPhone - I think once they are sold they do not want them back under any circumstances -
Lesson here - be aware and be precise when purchasing a new device
That is how I feel, like verizon is taking advantage of people(yes, it is your own fault if you don't read the contact and they aren't doing anything illegal)and I know that is the norm anymore, it is even acceptable....which to me is really sad, I guess I am an idealist and tend to forget that most people aren't and as long as things like this are acceptable than hardly anybody will find this morally wrong....
Sent from where the mountains meet the desert
Fortunately we have people like TP who brings this controversial matter to the Forum and then bails out without saying a word.
Personally, I think it's wrong - or at least a harsh reality of a point that VZW is trying to get across - don't try to screw us or you will get screwed, you don't believe us...it's in the contract - it doesn't seem friendly to those who have no malicious intentions
It is ashamed that it has come to this, but there will be some people who on the up and up return the device without knowing and not reading the contract and end up getting the short end of the stick - be honest, who reads the entire contract ?
This might also have something to do with Apple and the iPhone - I think once they are sold they do not want them back under any circumstances -
Lesson here - be aware and be precise when purchasing a new device
Eh, I dunno if it has anything to do with apple "not wanting them back" but may very likely have something to do with the fact that they don't want a million people buying them just to play with for a couple weeks.
I will say this, being a former iPhone user....apple is BY FAR the easiest to deal with if you have an issue with the device. The only smartphone you can swap directly at the store, and they have always been more than happy to do so.
