_Killer_
Member
Verizon doesn't have anymore new Droid 1s. So either that rep gave you the run around telling you you're getting a new Droid, or you're already getting a Droid 2.
Looks like this thread is turning into another "make up problems with my phone until I get a free upgrade from Verizon" discussion.
Eh, some problems are legit.. I def don't think anyone needs to complain if they aren't having problems..
I had my new phone replaced.. called in monday, had it by tuesday.. SLIDER WAS AWFUL... Called, they shipped another certified like new, got it yesterday... this one is in much better shape... BUT IS NOT LIKE NEW.. keyboard feels idk.. different some how, like the buttons aren't as stiff... PLUS it vibrates weird.. sounds like something is loose inside.. i don't really want to ask for an upgrade.. But my phone is only a couple months old and had the volume/camera keys not went wack.. i would have been completely happy keeping it and not thinking about any kind of upgrade..
I understand they cant just give out new phones to everyone who's doing a warranty.. i mean essentially you're returning a USED phone to them.. BUT i think there should be some sort of time frame with warranties.. like as long as ur phone is in like new condition and x amount of months old they should offer you a new phone before a refurb. I HATE that vzw is taking techs out of stores.. because instead of auto shipping a refurb to every customer.. THE TECHS could be the middle man/woman to say "this phone is in great shape.. and oh, you've only had it two months"
At T-Mobile you're able to get a new device for free after 3 devices in a 3 month period.
Verizon should adopt a plan like that.
yeah, with att after two replacements you could switch models.. idk if it was NEW or a refurb though... i can't recall...
Hell, i've had asurion help me out even (when i was with vzw in the past) i had the lg dare.. hated it (but had it insured).. gave it to a friend and i went back to my old phone.. when HAD to do ins claim they sent me the old phone.. so i called worked with them and was like "listen.. i know i chose to go back to my old phone.. but that was because i spent a couple hundred dollars on a phone that i kept having problems with.. they let me switch to the dare cause it was the newest phone in the same price range.. now my old phone broke and you replace it with a phone that i can find new/used for 50 bucks??".. they worked with me and sent me the samsung alias 2 BRAND NEW IN BOX for free..