Well, being that Verizon reps claimed that I could sync with Outlook, that it DOES sync with Outlook Exchange, and that all other smartphone OSs (including BlackBerry and Palm) sync with Outlook, is it really unreasonable to expect that it would sync?
Whose fault is that? The makers of the phone or the salesperson? My rep, on the other hand, did tell me that I would need to figure out a way to sync my Outlook email, contacts, and calendar with the phone via a third-party app. As with all things, caveat emptor.