Daniel King
New Member
- Joined
- Dec 3, 2014
- Messages
- 5
- Reaction score
- 0
- Current Phone Model
- Galaxy S3 SPH-L710
Awesomeness. My SPH-L710 won't download from most apps. A short history. I used to have an S3 GT-I9300. Worked fine. I moved from Germany and got the SPH-L710 about 3 months ago from Freedompop as a refurbished phone. I've contacted Freedompop about the issue. They said that they would escalate the issue to a higher tier IT and that they would contact me. They would send me an email saying that my issue was solved without even talking to me, or another email. And they did this until their warranty was out. Fun.
So this phone comes rooted from Freedompop to integrate their messaging app. I don't really have any apps involved to take advantage of that, but if there's something I can do to help fix this issue, I'd be happy to install.
Almost no apps outside of stock Samsung apps or the Play Store will download anything to the phone. Almost all just say that the download failed. When it started, my OTHER S3 didn't have the KitKat update yet. I just figured that it was an issue with the KitKat SD card lock up. That's already "fixed" on my phone without me doing anything, I found out. I have an app to take pictures of receipts. The camera won't work in any app other than the stock Camera app. So it wouldn't save. Gmail won't save attachments onto the phone. I can save them to Google Drive, and then load them from there, but no dice on a download. I Amazon Appstore won't download any apps. Download Failed. Amazon Music won't download music I own. Rhapsody would stream music, but it won't download any files. Download Failed. In WhatsApp, I can't use the camera, upload or download images. Cant download from Google photos app. A few other apps to go along with it, too.
I've tried a factory reset. I've tried wiping the Dalvik cache. I've made sure that the "Downloads" and "Application Installer" apps are not turned off (some people seem to have this problem). Nothing that I've tried so far has fixed it. Is there a tool out there that can scan what's happening as the downloads fail? I'm somewhere between an average user and a power user. I've thought about installing a custom ROM, but i'm not sure if my phone will connect to freedompop network if I do. Maybe that would fix the issue...
Any suggestions? Thanks in advance.
So this phone comes rooted from Freedompop to integrate their messaging app. I don't really have any apps involved to take advantage of that, but if there's something I can do to help fix this issue, I'd be happy to install.
Almost no apps outside of stock Samsung apps or the Play Store will download anything to the phone. Almost all just say that the download failed. When it started, my OTHER S3 didn't have the KitKat update yet. I just figured that it was an issue with the KitKat SD card lock up. That's already "fixed" on my phone without me doing anything, I found out. I have an app to take pictures of receipts. The camera won't work in any app other than the stock Camera app. So it wouldn't save. Gmail won't save attachments onto the phone. I can save them to Google Drive, and then load them from there, but no dice on a download. I Amazon Appstore won't download any apps. Download Failed. Amazon Music won't download music I own. Rhapsody would stream music, but it won't download any files. Download Failed. In WhatsApp, I can't use the camera, upload or download images. Cant download from Google photos app. A few other apps to go along with it, too.
I've tried a factory reset. I've tried wiping the Dalvik cache. I've made sure that the "Downloads" and "Application Installer" apps are not turned off (some people seem to have this problem). Nothing that I've tried so far has fixed it. Is there a tool out there that can scan what's happening as the downloads fail? I'm somewhere between an average user and a power user. I've thought about installing a custom ROM, but i'm not sure if my phone will connect to freedompop network if I do. Maybe that would fix the issue...
Any suggestions? Thanks in advance.