Wow...I just called Verizon to see if my replacement was being shipped. I talked to somebody on wednesday who said that it would be shipped by Friday..Since it didn't come i called and it turns out they never sent out a replacement...I have to wait till next week to recieve my replacement now =\
About a month ago, my original Droid 1 Soft keys (back, menu, home, search) stopped working for some reason, but my touch screen worked perfectly. So anytime I needed to "back out" of an application with the the soft key "back", I would need to reboot my device.
So Verizon sent me a replacement right away. The refurbished worked just fine. (Verizon mentioned that sometimes these refurbished are phones that customers returned within a month if they didn't like the Droid 1.)
After having my Droid for two weeks, I accidentally dropped it in a bucket of water. Dumb Dumb Dumb!!!
I removed the battery and SD card immediately and used a blow dryer to try to see if I could save the device. I called up Verizon and mentioned that the screen didn't work anymore but I could still receive calls (by remembering how to "swipe" and answer a call.) Based on the symptoms of the issue, Verizon wanted me to take out the battery and check for the "red strips" I didn't notice any thing and they also asked me to check the battery. I couldn't locate those as well. The rep wanted me to go to a store, but I said that I needed it immediately since I was going out on a business trip and I was driving to a customer and no time for this. I mentioned that it was a refurbished phone and I probably just got a "lemon".
Verizon Support decided to send me out a phone to my home in the next two days, but it never came. I waited a third day, and FedEx didn't have anything for me. So I called on a Thursday so I checked the status... They mentioned that indeed the replacement was ordered but after four days, there was still no status. The rep apologized and offered to overnight the phone to me by Friday. She mentioned that she attempted to cancel the original order, but if I received it, to send it back.
I ended up getting replacement and it was perfect. But after my week long business trip, I noticed a FedEx tag on my door and decided to call FedEx to see if I could pick it up, but they had already shipped it back to Verizon. (This was the original first request.)
So to see if I could play with Verizon a little bit, I said that the phone was promised overnight and I never received it. So now (it seemed to Verizon) that I was without a working phone for almost two weeks. They were extremely apologetic, and said that it was no big deal since mistakes happen.
The tech support person was surprised that I wasn't mad and that many customers are usually very angry. I developed a rapport with the technician and he mentioned his experiences with rooting his own Droid X and how he enjoyed vacationing in Michigan (where I am from). I asked about the refurbished phones and he said that sometimes, due to stock, customers sometimes get the Droid 2. I said that would be a nice consolation prize for me since I was so patient with my problems... I said that he could "accidentally" send me a Droid 2. He said that he would see what he could do, but didn't make any promises. I said that I'll be looking forward to seeing what comes this week.
Now, I will have two Droids since they screwed up the shipments... I'm going to try to send one back, and hold on to the other, until they try to charge me for the other. I'll just try to confuse them more with the mix up and my lengthy business trips. (since you are supposed to return the defective phone within ten days.)
I did some research on the water damage indicators and did see that the red striped circle (with a white background) is all red. The battery's strip definitely shows a pinkish tint to it (compared to a brand new battery I purchased) in case the old one failed.
The water damaged battery still works great, and the SD Card didn't have any issues either.
So now I wait to see what will arrive in a couple days... Hopefully I'll get the Droid 2, and then I'll ship back one of the other Droids... If they bill me for the other, I'll just send it back also.
So the best case scenario is that I get a free Droid, but I may have issues activating it, if they track the MEID numbers.
We will see how this all works out... I know it's shady, but.... Verizon did mix things up a little bit, so maybe they'll pay for the mistake.
PS... I took pictures of both phones in case somebody wants to see the difference with the water indicators...