Insurance Policy for VZW & Asurion

[mach330]

ok so i called statefarm and they said the minimum is $650 for a phone to be insured. the droid is only $550 so they can't insure it. is my agent bs'ing me? how did you go about getting your phone insured thru state farm?

 

[nerdbox08]

ok so i called statefarm and they said the minimum is $650 for a phone to be insured. the droid is only $550 so they can't insure it. is my agent bs'ing me? how did you go about getting your phone insured thru state farm?

I didn't get it insured yet, but the two agents I called said it was $500 or more.

This is interesting. Did you call another local agent and compare prices?

 

[jmacal83]

Thank You for the info...

 

[dawningmoment]

As a side not I'd like to inform you all if you happent o buy a phone from wirefly.com, they usually have phones for $50-100 cheaper than 1st party dealers, DO NOTbuy the insurance they advertise. It is a company called MDPA or Mobile Device Protection Association. It sems like a great deal at first because it's only $50 upfront per year and you can make up to 3 claims in a year with ZERO deductible. However dealing with them is an absolute nightmare and I would go with Asurion for $50/year and $89 deductibles a million times over. You can't even speak to anyone on the phone regarding a claim. All issues regarding claims are dealt with via an online interface(not live btw). You just drop a message and tell them what's wrong and some hours later you get a response stretching out what can be taken care of in minutes on the phone to days, weeks, etc.. My phone was stolen and it took weeks for them to process my claim and at near the end they tried to question me as to why the phone was still active? Because how the hell would I know if it was stolen right? Right. So anyway After I got a replacement droid it went defective 3 days later. Again it took weeks to process this claim and again the customer service reps are absolutely atrocious with what they say to you. I had to threaten them with Better Business Bureau complaints(which I did file and after being contacted by the BBB they LIED in their response). They then told me they would replace the phone again and cancel my account and I'll have to find insurance elsewhere. I just now got my 3rd Droid on this past Friday and am happily enjoying it. However at this point I've been without a phone for longer than I've had my account with verizon as I've only had my own VZW account since I got the droid in mid-November. So, just wanted to share that experience and let you guys know to stay far far away. You can google the company as well and check their complaints they have against them on the BBB site.

 

[nerdbox08]

My phone was stolen and it took weeks for them to process my claim and at near the end they tried to question me as to why the phone was still active? Because how the hell would I know if it was stolen right? Right.

The first thing you should do when you phone gets stolen is to contact Verizon Customer Care and have them suspend your service so you don't receive additional charges for things you didn't purchase/use.

 

[dawningmoment]

My phone was stolen and it took weeks for them to process my claim and at near the end they tried to question me as to why the phone was still active? Because how the hell would I know if it was stolen right? Right.

The first thing you should do when you phone gets stolen is to contact Verizon Customer Care and have them suspend your service so you don't receive additional charges for things you didn't purchase/use.

I did report it stolen immediately. I don't know how MDP figured the phone was still being used. They may have pulled that one out of their ass. The whole operation is pretty shady.

 

[mach330]

ok so i called statefarm and they said the minimum is $650 for a phone to be insured. the droid is only $550 so they can't insure it. is my agent bs'ing me? how did you go about getting your phone insured thru state farm?

I didn't get it insured yet, but the two agents I called said it was $500 or more.

This is interesting. Did you call another local agent and compare prices?

yeah, i gotta call another agent. i'll try that this week.

 

[gentlefury]

Funny thing is, everyone keeps saying that modding your phone voids warranty. Well all I saw was that it protects accidental damage. Well wouldn't bricking your phone be considered accidental damage?

 

[nerdbox08]

My phone was stolen and it took weeks for them to process my claim and at near the end they tried to question me as to why the phone was still active? Because how the hell would I know if it was stolen right? Right.

The first thing you should do when you phone gets stolen is to contact Verizon Customer Care and have them suspend your service so you don't receive additional charges for things you didn't purchase/use.

I did report it stolen immediately. I don't know how MDP figured the phone was still being used. They may have pulled that one out of their ass. The whole operation is pretty shady.

Well, that's odd. I don't see how the insurance company would even know your phone was active, especially if they aren't affiliated with Verizon in any way. But I would have though Verizon would have suspended services if you reported it stolen. I just thought had you done that you would know that it wasn't active.

 

[nerdbox08]

Funny thing is, everyone keeps saying that modding your phone voids warranty. Well all I saw was that it protects accidental damage. Well wouldn't bricking your phone be considered accidental damage?

There is varied opinions on this.

I asked the same question to at least two different people at each insurance company and got two different answers from both.

So I think you have a 50/50 shot, but that's just from what I heard, not because I tried.

 

[cubsmjy]

ok so i called statefarm and they said the minimum is $650 for a phone to be insured. the droid is only $550 so they can't insure it. is my agent bs'ing me? how did you go about getting your phone insured thru state farm?

I didn't get it insured yet, but the two agents I called said it was $500 or more.

This is interesting. Did you call another local agent and compare prices?

I called my brother-in-law who is a State Farm agent and he said that effective last August State Farm corporate moved phones from being covered under personal property to home owners insurance. Therefore you will have to pay your home owners deductible (ours is $1000) so I will be going with Assurion!

 

[nerdbox08]

ok so i called statefarm and they said the minimum is $650 for a phone to be insured. the droid is only $550 so they can't insure it. is my agent bs'ing me? how did you go about getting your phone insured thru state farm?

I didn't get it insured yet, but the two agents I called said it was $500 or more.

This is interesting. Did you call another local agent and compare prices?

I called my brother-in-law who is a State Farm agent and he said that effective last August State Farm corporate moved phones from being covered under personal property to home owners insurance. Therefore you will have to pay your home owners deductible (ours is $1000) so I will be going with Assurion!

I'm going to go up to my local agent later on today or tomorrow, I'll post back my results.

 

[empire77]

Any update on the state farm insurance? I wanted to buy the plan directly from verizon, but its very expensive. Still have 2 weeks, so I'm gonna shop around.

 

[nerdbox08]

Any update on the state farm insurance? I wanted to buy the plan directly from verizon, but its very expensive. Still have 2 weeks, so I'm gonna shop around.

I just bought my policy from State Farm.

There was a bit of a difference in price from on the phone, but everything else I stated is correct.

$500 device minimum.
Coverage for electronics is $6.50 per $100 for yearly coverage. Total came to $39.00.

 

[nerdbox08]

ok so i called statefarm and they said the minimum is $650 for a phone to be insured. the droid is only $550 so they can't insure it. is my agent bs'ing me? how did you go about getting your phone insured thru state farm?

I didn't get it insured yet, but the two agents I called said it was $500 or more.

This is interesting. Did you call another local agent and compare prices?

I called my brother-in-law who is a State Farm agent and he said that effective last August State Farm corporate moved phones from being covered under personal property to home owners insurance. Therefore you will have to pay your home owners deductible (ours is $1000) so I will be going with Assurion!

I'm not saying your brother is wrong, perse, but I just went today and got coverage from State Farm based on the information I posted originally. I paid $39 for a years worth of coverage and it includes: theft, vandalism and accidental damage; they will not allow you to make claims for manufacturer defectives(seems logical to me). I only insured my phone.

Is it possible there are corporate vs franchises?