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It may take a minute or two to connect ... it's not immediate. Your laptop or whatever you are connecting should say "connected to Droid Razr" or something similar.
tdperry, we actually have a stickie in our Driod RAZR Hacks section here (http://www.droidforums.net/forum/droid-razr-hacks/216562-droid-razr-utility-1-8-a.html) with links to the files necessary and all the instructions. No need to send our members to a "competing" forum!! :biggrin: Matt L. Groff is a Developer (and creator of the Droid RAZR Utility) in good standing on our forums and participates there and on other threads as well.
Is that the old 1.8 or the newer 1.81? 1.8 had a bug in it from what I remembered. I'm coming in via Tapatalk 2, so I don't see the website unless I use my Linux box.