OFFICIAL Droid X Issues/Problem Thread

[ninatheberry]

The first replacement was a brand new droid x in a box, the second 1 was a "certified new" 1 and both did the same thing! So annoying! Thanks though

 

[mikex]

Anybody having force close issues with contacts since the latest leak. Had the same problem on the previous leak but it went away somehow. Maybe I did something before to fix it but I don't remember what if I did.

 

[mikex]

Anybody having force close issues with contacts since the latest leak. Had the same problem on the previous leak but it went away somehow. Maybe I did something before to fix it but I don't remember what if I did.

nvm. Froze something in Titanium I shouldn't have.

 

[melonline]

Yesterday happened to my husbands phone and today happened to mine. Both phones exibited the same exact problem. After setting over night on the charger, phones were not fully charged. We thought we hadn't attached them well enough. Then they powered off when we put them back on the chargers and wouldn't turn on. After setting a short time they would come on but were set to vibrate not the normal settings we have them set to. I wonder if it wasn't caused by some update.

 

[ninatheberry]

It seems you too many problems with your x. You have a glitchy phone. Mine works fine and I love it. I've had an iphone and a few other droids. I work for Verizon and even play with the thunderbolt. The X is by far imo the best phone. Im just curious, where did you buy your x? Because places like wirefly seem to have glitchy phones. Its best to buy at Verizon direct or an authorized retailer. So try and go back to where you bought the phone and get it swapped..and btw rooting wont fix your problems. You need a new x

Thanks--that is what I needed to hear. I purchased the Droidx through verizon wireless online.

I only deal with tech support and they have sent me the replacements...no one else. I don't know what rootng is so I'm just gonna cross my fingers andhope it doesn't do it again. How is the Droid x better than Thunder Bolt?

 

[bobAbooey]

Before I rooted, I was getting reboots like crazy. Are you using a launcher or a different keyboard other than stock? Smart Keyboard Pro keyboard and Launcher Pro made my DX real screwy. DXTop was a smooth launcher for me. Auto-rotate also seemed to mess things up at times.

It all went away when I rooted. Good luck.

 

[ninatheberry]

I uninstalled launcher pro and it didn't happen 1 time today. So we will just wait and see. Thank you for the post

 

[bobAbooey]

I uninstalled launcher pro and it didn't happen 1 time today. So we will just wait and see. Thank you for the post

Hope it works for ya. It did for me. The DX can be a little weird at times. I know rooting can be scary but Z4 root is a super easy app to use and the people on here are great out helping. I was scared at first but no way i would go back to non root. It just makes the phone better. Keep us updated.

 

[ellipsis]

I bought a brand new Droid X from Car Toys about two months ago, after the rebate (which I haven't received yet) it will end up costing me about $6. I pretty much rooted immediately using Z4Root. The first couple weeks I had some random signal loss and minor graphical glitches on one part of the screen. The signal issue gradually seemed to go away, but right after the two week return window the phone started rebooting at least once a day just randomly. What was weird is I would have it on my desk and see it reboot right in front of me, and if I checked the up time that would never change. The up time would only reset if I manually powered it off and on. Eventually it started rebooting every time I opened Pandora or Maps. I factory reset it, formatted the SD card, same issues. Called verizon last Tuesday and they overnighted a refurb to me. I got the phone Wednesday afternoon and it seemed ok, but starting on Thursday morning about 5 it started rebooting every 30-60 minutes. Factory reset again, tried it without the SD card in, same thing. This phone also seemed to have an issue with the accelerometer, I noticed that in one game I tried it was ~45 degrees off. So I called them and they overnighted another refurb and a brand new battery because the tech thought it may be a battery issue as well. So far, this phone seems perfect, better than my first "brand new" one, and it's been on since I rooted it at about 3 yesterday. I've tried a few heavy apps and it seems to be more responsive than my first phone. GPS and accelerometer seem to be working better than the previous two phones as well. I'll update if I have trouble with this one ever, but I thought I'd throw this out there. Also I don't recall anyone mentioning getting a new battery with their phone, even after getting 4 or 5 replacements.

 

[brad92]

My Droid X has signal issues with the 3G dropping off or the signal freezing.

 

[LMShafer]

Sorry to burst anyone's bubble - I like the features of my X, but it's been laden with issues. In fact, I'm on my third phone and intend to send this one back too. My first one just somehow lost it's 3G signal all together, the 2 & 3 both power on and off without notice and this one locks up. I'll go to use my phone and it won't do anything until I take the battery out. Yesterday it was about 6 times. I took it to Verizon and they wouldn't swap it out because the problem was intermittent. My phone is currently locked up, so hopefully I won't get any emergency calls between now and the time I get back to Verizon so someone can witness what I claim. This is getting old.

 

[Pacidermiz X]

refurb's & rants

The DX seems to have had more lemons than most phone models. I love mine, and whenever it acts "funy" I reload the OS, about every 4-6 months.
I'll get to what I'm saying- there seems to be a high % of lemons. VZ takes them back, "refurbishes them" then gives them out for waranty replacements. Well, we don't know why the DX behaves badly, so who's to say that the waranty people's techs do? Where do the refurbs come from? Ones that were turned in for exactly the same reason that a customer is turning one in for: "Funny behavior". I mean really- has anyone used insurence for a broken screen? waranty replacement for bad buttons, display (besides the <200 w/ display sector corruption at release), or anything besides the hangs and reboots?
So it makes sense the replacements do the same thing. That really sucks, because all of you with problems just get more problems. Not a huge fan of Apple stuff, but this wouldn't happen w/ Macintosh gear. This problem has soured alot of people on Verizion, Motorola, and worst of the mix, Android/Google. That is a shame. I Think the onus lies w/ Verizon for a number of reasons, but MotoBlur is not without blame either. Too bad, because Motorola is a great manufacturer and employer, keeps American employee's interests at heart. They keep alot of American tech & manufactureing jobs that could be outsourced to the rest of the world. You don't see Steve Jobs doing that.
I think VZ has dropped the ball with this. I can't find any info, and VZ phone reps won't give me any sources of info. But I would like to know a few things, who's absence of information on the web is kinda, well, conspicuous.
1) The waranty swaps VZ does- who does it, VZZ or Asurion?
2) what technical resource do VZ or Asurion use? Motorola trained techs/engineers, or Graduates of Bob's Big Electronic Thingy Fixing Institute? Star-nosed moles, or Mogwai's jonesing for a mid-night snack?
3) What is "refurbished"- a new main PCB, or just low-level formatting of the firmware onto the suspect board?
4) What is the technical explanation for the aborent behavior?
5) Most importantly: Am I a freak for tripping so hard on this? I don't think so- we put our $$$ into these machines, and deserve to have what we were promised. That and I think the sucsess of Android is really important for the future of technology development, and by proxy, human development. My reason? Humans are no longer just plain animals, we are symbiotic, and to degrees, dependent on our technology. Haveing "open source" projects succeed will be key in establishing/ maintaining our freedom and ability to devolope and use tech. If the tech we use is developed and produced by big corperate entities, all they will produce is tech that makes us into bigger consumers. Not thinkers, inventors, or pioneers of any aspect of humanity. Well, I guess I answered the question about me being a freak, but can you dissagree with that statement? Google, Facebook, the telephone, electricity, and many more important things were all developed by single people or small teams looking to be successful. Not corporations that were looking to "optimize profits".

 

[LMShafer]

The DX seems to have had more lemons than most phone models. I love mine, and whenever it acts "funy" I reload the OS, about every 4-6 months.
I'll get to what I'm saying- there seems to be a high % of lemons. VZ takes them back, "refurbishes them" then gives them out for waranty replacements. Well, we don't know why the DX behaves badly, so who's to say that the waranty people's techs do? Where do the refurbs come from? Ones that were turned in for exactly the same reason that a customer is turning one in for: "Funny behavior". I mean really- has anyone used insurence for a broken screen? waranty replacement for bad buttons, display (besides the <200 w/ display sector corruption at release), or anything besides the hangs and reboots?
So it makes sense the replacements do the same thing. That really sucks, because all of you with problems just get more problems. Not a huge fan of Apple stuff, but this wouldn't happen w/ Macintosh gear. This problem has soured alot of people on Verizion, Motorola, and worst of the mix, Android/Google. That is a shame. I Think the onus lies w/ Verizon for a number of reasons, but MotoBlur is not without blame either. Too bad, because Motorola is a great manufacturer and employer, keeps American employee's interests at heart. They keep alot of American tech & manufactureing jobs that could be outsourced to the rest of the world. You don't see Steve Jobs doing that.
I think VZ has dropped the ball with this. I can't find any info, and VZ phone reps won't give me any sources of info. But I would like to know a few things, who's absence of information on the web is kinda, well, conspicuous.
1) The waranty swaps VZ does- who does it, VZZ or Asurion?
2) what technical resource do VZ or Asurion use? Motorola trained techs/engineers, or Graduates of Bob's Big Electronic Thingy Fixing Institute? Star-nosed moles, or Mogwai's jonesing for a mid-night snack?
3) What is "refurbished"- a new main PCB, or just low-level formatting of the firmware onto the suspect board?
4) What is the technical explanation for the aborent behavior?
5) Most importantly: Am I a freak for tripping so hard on this? I don't think so- we put our $$$ into these machines, and deserve to have what we were promised. That and I think the sucsess of Android is really important for the future of technology development, and by proxy, human development. My reason? Humans are no longer just plain animals, we are symbiotic, and to degrees, dependent on our technology. Haveing "open source" projects succeed will be key in establishing/ maintaining our freedom and ability to devolope and use tech. If the tech we use is developed and produced by big corperate entities, all they will produce is tech that makes us into bigger consumers. Not thinkers, inventors, or pioneers of any aspect of humanity. Well, I guess I answered the question about me being a freak, but can you dissagree with that statement? Google, Facebook, the telephone, electricity, and many more important things were all developed by single people or small teams looking to be successful. Not corporations that were looking to "optimize profits".

@ Pacidermiz X - you are spot-on. When I got my 3rd phone I thought it was my 1st one coming back to me again. They couldn't get the problem to reproduce, so they put it back out in the market. I wonder if it's possible to insist Verizon sends me a brand new one? Thank you for the post...especially 5).dancedroid

 

[ninatheberry]

I should be getting my FIFTH REPLACEMENT today! If it doesn't work, then I will switch to A THUNDERBOLT. It's a shame that Verizon & Motorola is putting us thru this heck!
The last Verizon tech had the nerve to tell me that the problem is with the aftermarket apps I downloaded. But I have only downloaded apps with 4+ stars and up and with 250,000+ downloads. Why can't motorola droid handle an app that works fine on other phones? What we we do as consumers to resolve this issue asap?

 

[moleman1723]

Yahoo mail and WiFi

I actually got 1300 notifications from one e-mail from Yahoo while using WiFi at work. My WIFi at home doesn't do this. Can anyone help me with why it's just at work.

Thanks in advance.