Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
This is me exactly.I get paperless billing and don't remember seeing an email. But it's just as likely I deleted it without reading, which is what I do with most VZW emails since it's usually just promotions and offers.
I just got my bill last Monday and am PISSED. Less than a week's notice that they are going to bill me more? How is it legal for them to provide notice in a bill that your rates are going to increase mid billing cycle?
A Verizon rep said an email was sent out toward the end of October. I'm sorry, but how is an email considered legal notice, when I specifically opted to keep getting paper bills?
The bill with the notice is your 30 day notice. You pay for what you used the last month so your next bill will probably be the same and the one after that will have the increase =60 days.
That doesn't make any sense when compared with what the notice says. The bill says starting the 15th, the price is going up. This is halfway through the current month contract period. The notice wasn't on the bill on my October 4th billing, it was on the November 4th bill, which I didn't get until several days after.
I actually only found out because of the notice they placed on the web site when I logged in to pay my bill. I then opened the paper bill and saw the notice there as well. So then I went back to my previous bill and there was no notice. So according to VZW, a one week notice is sufficient to start billing me more.
Doubt itI'm willing to bet if you call customer service and explain to them exactly what you've told us, they'll comp you another month.
S5 tap'n
My unlimited plan was jacked up 20.00
Thanks Verizon