I got my Droid Charge two days ago and I want the mobile Hotspot, but only if it is with an unlimited data plan. When I got the Charge, the rep said there was no unlimited plan for the Hotspot, on 2GB for $20. Two days earlier, a rep at the same store told me that I could get the unlimited mobile hotspot for $30/mo. So I got the Charge, but no hotspot. So should I just go around to the different stores until I get a rep to say $30/mo unlimited mobile hotspot? Seems that way.
What happens now when you run the Mobile Hotspot app on your Charge? According to the Verizon Droid Charge manual on page 78: "For a limited time, Mobile Hotspot and Mobile Broadband Connect services are available on this device for no additional charge. When the promotional period expires, you will need to subscribe to the applicable service to continue using the application".
Does the app tell you that you are in the promotional period, or is it telling you to sign up for a 2GB plan?
I clicked the Mobile Hotspot app on my Home Screen #3, and nothing happened on the phone. Also went to Settings/Wireless & network/Mobile Hotspot and nothing happened. AND It did NOT show up on my laptop's list of wireless networks available. I assume I would have to go to the VZW store to have it enabled (or call it in). Hey if it is available at NO EXTRA CHARGE, then I'd at least like to try it. I wonder if I can have record with video recorder on the phone, but have the screen on something else so the VZW rep won't know that I'm recording them? I'd like to see their face when they deny that they said something or that even the rep I spoke to actually works there(that's what happened last time). I wonder if their legal representatives are "Dewey, Cheatham and Howe".
Contact your store. Maybe they never set up mobile hotspot on your account when you got the Charge? On my Thunderbolt, when I click the Mobile Hotspot app on Home Screen #3, it starts up, I get a splash screen saying that it is currently free for a limited time, and then allows me to turn it on and configure the encryption and the password. Once on, any WiFi device
will detect the hotspot.