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Verizon Tech here - ask away!
- Thread starter viperboy
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I'm sorry but let me explain this a little better. USB 2.0 is capable of charging the Droid as well as many other things. The reason so of the IPods and IPhones don't charge is becuase Apple changed it from a 12 volt system to a 5 volt charging system. This cause a huge problem for BMW and a new charging cable had to me engineered. There is an adapter sold in the Apple store to correct this issue (I had to buy one). This is the reason your IPod or IPhone doesn't charge on a USb port. You can thank Apple for that!
I figured out my issue. By default, the Droid will not let you roam for data when outside of the normal service area. To fix this issue, go to Settings-Wireless & Networks-Mobile networks and click the "Data roaming" box. Now, when I am in an extended service area, my e-mail/internet works. If you are traveling outside of the country, you probably will want to un-check that box so you do not charged international data rates.
uninstall
Vip,
thanks for the thread. question. How do i uninstall the new update. It sucks for me because i don't care about any of the "improvements" listed in that link you gave. The only thing i want is to have my lscreen stay on permanently - which it used to do with the "never" option in display settings.
I tried scribbl but that doesn't help with the lock screen timeout. I use my droid for a watch and now i have to press the power button everytime i want to check the time because it times out after 5 seconds. I didn't see any workaround in my search of the threads.
The only thing i can think of is to go back to the prior version which i'm happy to do because my phone was working perfectly for my needs before the update. thank you.
rj
Vip,
thanks for the thread. question. How do i uninstall the new update. It sucks for me because i don't care about any of the "improvements" listed in that link you gave. The only thing i want is to have my lscreen stay on permanently - which it used to do with the "never" option in display settings.
I tried scribbl but that doesn't help with the lock screen timeout. I use my droid for a watch and now i have to press the power button everytime i want to check the time because it times out after 5 seconds. I didn't see any workaround in my search of the threads.
The only thing i can think of is to go back to the prior version which i'm happy to do because my phone was working perfectly for my needs before the update. thank you.
rj
Hi Viper,
I've had my Droid now for about 3 weeks and I love it, except that I'm getting lousy call quality. Everyone complains that I'm breaking up or that I sound far away. Also, when they can hear me it sounds like their breaking up on my end. I've changed the vocode to EVRC-B. That seemed to help a little, but the problem still persists. I called verizon, they had me do a battery pull and then turn the volume all the way down and then back up, this didn't seem to do anything. I'm getting close to the 30 day marker for exchanging. Do you have any suggestions for fixing the problem or would my best bet be to exchange. Thanks.
I've had my Droid now for about 3 weeks and I love it, except that I'm getting lousy call quality. Everyone complains that I'm breaking up or that I sound far away. Also, when they can hear me it sounds like their breaking up on my end. I've changed the vocode to EVRC-B. That seemed to help a little, but the problem still persists. I called verizon, they had me do a battery pull and then turn the volume all the way down and then back up, this didn't seem to do anything. I'm getting close to the 30 day marker for exchanging. Do you have any suggestions for fixing the problem or would my best bet be to exchange. Thanks.
wreckerbabe
New Member
Thanks Viperboy for all the great information!
If I am reading your replies right, and please correct me if I am wrong, some third part apps are causing the droids to shut off or go black? I have had both experiences once so far. Granted I've only had the phone for a couple of weeks, but the evening, of the day I did the update, my phone went totally black and I had to remove the battery to get it to power back on. Just the other night it just shut down, but powered right back up.
If it is third party apps creating these problems, then are we all just taking a chance installing them? Thanks again for all your great information!
If I am reading your replies right, and please correct me if I am wrong, some third part apps are causing the droids to shut off or go black? I have had both experiences once so far. Granted I've only had the phone for a couple of weeks, but the evening, of the day I did the update, my phone went totally black and I had to remove the battery to get it to power back on. Just the other night it just shut down, but powered right back up.
If it is third party apps creating these problems, then are we all just taking a chance installing them? Thanks again for all your great information!
document shortcut on desktop???
Someone may have already covered this but I couldn't find anything when I searched the topic.
Is there a way to put a shortcut to certain saved documents on the desktop? I'm a nursing student and have many lists, cheat sheets, etc. that I have created. I'd love to be able to click once and link to my document somehow.
Thanks!
Someone may have already covered this but I couldn't find anything when I searched the topic.
Is there a way to put a shortcut to certain saved documents on the desktop? I'm a nursing student and have many lists, cheat sheets, etc. that I have created. I'd love to be able to click once and link to my document somehow.
Thanks!
Hi,
I have a couple of questions about my Droid..
1. the wifi drops me. I have a wireless home network and when I turn on the phone, I have almost 100% connect. As the minutes pass, so does the connection and eventually, I am off of the web and the phone does not roll over to the Verizon 3G. I can turn the phone off and back on, and it once again connects and does the same thing. I have several devices on my network, and they do not do this, and my netbook will be connected perfectly, as the phone loses its connection.
2. How can I get the most from my battery? I brought it to work fully charged, left it in my bag all day and when I got home, the battery was dead. I had not used it a single time. I noticed that the wifi and bluetooth were on, should I leave those turned off if the phone is in sleep mode?
Thanks,
Joey
I have a couple of questions about my Droid..
1. the wifi drops me. I have a wireless home network and when I turn on the phone, I have almost 100% connect. As the minutes pass, so does the connection and eventually, I am off of the web and the phone does not roll over to the Verizon 3G. I can turn the phone off and back on, and it once again connects and does the same thing. I have several devices on my network, and they do not do this, and my netbook will be connected perfectly, as the phone loses its connection.
2. How can I get the most from my battery? I brought it to work fully charged, left it in my bag all day and when I got home, the battery was dead. I had not used it a single time. I noticed that the wifi and bluetooth were on, should I leave those turned off if the phone is in sleep mode?
Thanks,
Joey
I haven't used the WiFi that much because I usually have a 3G connection, but having it on all the time does suck the juice out of the phone. I leave my WiFi off unless I'm going to use it. I was leaving my Bluetooth off for a few days but it got annoying when I got in the car and I had to turn it on to use my car's HandsFree Link so I decided to leave it on from now on because I read that Bluetooth doesn't really drain that much power and only seem to be engaged and draining more power when it is actually paired with a Bluetooth device. I haven't really had any battery drain issues otherwise. Your phone also may be switching to Roaming if you have it in a bag or something and isn't getting Verizon's 3G connection. Roaming drains a battery like no other.
legacystar
New Member
IDk if thats true cause my usb in the back of my computer charges it just not the front and they are all usb 2.0
Often when I am on the phone I hear a beep...then another beep....then the phone disconnects...I believe that my ear or chin is hitting numbers...can you help? My screen must not be staying "black"..Hey everyone. I just registered for this site. Seems like a great place to be. I do Tech Support for Verizon in-store and know all of the phones pretty well. I am here to answer any questions you might have (let's try to keep it related to the Droid) that you might not have the answer to. Please keep in mind, I'm not a developer and I'm not going to be able to tell you that why such and such app isn't working on your phone. I'm here to answer questions related to Verizon and how the Droid works with Verizon's network and any tech related questions related to the Droid.
Feel free to ask whatever questions you have, and mods, if there is a better place for this thread, please feel free to move itThanks guys. I look forward to helping you.
A couple quick things...
1.) First and foremost, I'm here to TROUBLESHOOT and provide answers to help you with your phone. If you are looking for leaked information about new phones or you want credits on your account, you've come to the wrong place. None of that will be happening here. I just need to make sure this is 100% clear.
2.) This seems like this is really catching on here, so I will keep this post up to date with common issues and fixes to things so you don't have to go through the entire thread for answers.
3.) Please understand, this is not my full-time job to sit here and wait for someone to post something so I can respond. I'm doing this to help you guys and answer questions.
4.) That being said, you might see that I don't get to answer questions for 12+ hours. Don't worry, I will answer them, but it will take some time to do so.
5.) On that note, for simple issues, it might be more beneficial for you to search and read through some threads instead of awaiting a response from me on a question about battery life, for example. There is no set answer, it would be best for you to search around, find a thread that is already created for that topic, and take a read through. I'm not saying I don't want to answer those questions, but you might get an answer faster that way and learn more in the process.
Common Tech Solutions and Tips
- Improve Call Audio Quality (Doesn't seem to work if you have anything to do with Alltel!)
- Safe Mode
- Dial ##7764726 (##PROGRAM) and act as if you were going to call that number.
- Enter 000000 for the SPC Password and then tap Verify
- Tap on "04 Vocode"
- Tap on EVRC-B than Apply
- The phone should automatically reset a few seconds afterward. If not, power cycle the phone
- Explanation - This changes how the phone compresses and decompressed the call audio which improves the quality.
- Multiple Facebook Entries for a Contact
- With the phone off, slide open the keyboard open
- Press and hold the Power+Menu button (on the keyboard)
- Continue to hold until the "Droid Eye" comes up and you feel the phone vibrate
- Phone should start up and say "Safe Mode" in the bottom left-hand corner
- Explanation - This starts only the core Android processes. This is best used for diagnosing if a 3rd party application is causing your phone to malfunction or if you cannot uninstall if when in regular mode.
- TRY THIS FIRST if you are having any problems with your phone acting up, especially with the built-in Android apps (example - Messaging app is crashing. Boot in Safe Mode. If app doesn't crash when doing what you were doing in regular mode, it's most likely going to be a 3rd party app with access to messaging that is causing a problem.)
- BE AWARE that after coming out of Safe Mode, 3rd party widgets might not display properly on the home screen. Press and hold on the widget and drag it down into the trash can, then readd it to the home screen. This will fix the "problem loading widget" error.
- Contacts No Longer in Contacts List
- From the Home Screen, go to Settings > Accounts and Sync
- Tap on your email assigned to your Facebook
- Tap on "Remove Account"
- Go back a menu and tap "Add Account"
- Select "Facebook" and set it up again
- Go to Contacts > Menu > Display Options.
- Tap on your GMail account to drop down that list
- Check everything in that list
- Back out and they should be in there
- Explanation - Sometimes after a SW update, the contacts groups will go back to default and "hide" some (or possibly all) of your contacts.
FAQ
- What was changed with the 2.0.1 Update?
- After the 2.0.1 update, the Browser lags! Why?? When will this be fixed?
- This is directly from VerizonWireless.com. http://learning.verizonwireless.com/learning/Droid_Motorola_Software_Update.pdf
- When will tethering be officially supported by Verizon?
- It has been suggested that what is slowing it down is that the phone is now keeping full image quality even while scrolling instead of lower image quality while scrolling and than full quality when not scrolling. At this time, Verizon hasn't issued a way to correct this. If this changes, I will update this.
- When is new software coming out for the Droid??
- This fix is projected for sometime in Q1 '10. The hold up is that Access Manager isn't compatible with the Android phones yet and doesn't have the drivers built-in to get the phone to tether.
- How about new Android phones??
- Because I value my job, this is not something that I can post on this site. You may have heard about a future update(s). I can't really say if that is correct or not. Information gets leaked, but it won't be from me.
I will continue to add to this as this thread grows. If you feel that anything should be added, please PM me and I will take care of it.
- Again, I can't really talk about that. Truthfully, you will probably read about it online before many people at Verizon know.
What version of Windows are you running? You also may have the USB ports turning off to save energy. There are setting in Windows 7 and I think Vista that do that. I had to make sure that was off when I had my Blackberry because it would lose synch sometimes when I had it plugged in. Here's a thread on the Blackberry forum about charging with USB, computers, laptops, the charger, where a few people talk about how USB via computer works, etc.
Charging efficiency via USB - BlackBerryForums.com : Your Number One BlackBerry Community
legacystar
New Member
Windows Xp man and im on a desktop no powersave stuff enabled
Front USB ports can sometimes be USB 1.1 and the back 2.0. That may explain why the back charges and the front do not. The back ones are usually connected directly to the motherboard while the front ones are connected by cables that run to the motherboard.
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