The ONLY people I know that are having good results with this phone are those who have rooted it.
It's odd that people complain so much on this forum yet everyone I've met in person with a TBolt loves the phone. Mine works great, does everything as advertised, and I'm not rooted.
I did have a problem with wifi before the GBread update so rather than complain to strangers, I called Verizon and they immediately sent me out a new phone.
Sent from my Thunderbolt