VZW Rep/General Account Questions only.

[txarsoncop]

Dec 9 wifey and I went VZW from Sprint. She got Moto Droid, I got Eris. We're on the 'Nationwide basic share 700' so it's $60 + $9.99 + $29.99x2 Plus we paid $200 for her phone and $100 for mine. Now I'm seeing all these commercials for 'Buy a Droid get an Eris free' and 'Nationwide unlimited for $69.'

Of course I saw these after we passed our 30 day period but do ya'll think it's possible to get any discount from CS? Would swapping to the new unlimited plan be worth it or is there some 'catch' I'm missing?

Thanks!

You are outside the 30 days so there is no way for you to get any type of discount as far as the phone goes. And as far as the unlimited plans the 69.99 plan is for single line voice only. Family shares are 119.99 for the first 2 lines and 49.99 for each additional secondary line. I would not recommend going up for you because its not going to be worth the money, unless your actually going to need the minutes.

Ok, thanks! I just can't seem to make sense of ANY provider's website...

 

[destinydmm]

I have 3 lines. One Droid & two Voyagers. But one of the lines (the primary) will be upgraded to a Droid. That line is on the connect plan, the other 2 (Droid & Voyager) are on the select. Will we have to change our plan when we add the new Droid?

Also is there a way to get an early upgrade 6 months into your annual up?

 

[montlyfool]

I have the Nationwide Premium Family Share 1400 min plan. I have the Dare and my wife has the ENV touch. My son has the Rival. They stated that both me and my wife's phone would have to move to the unlimited data plan and if she wanted to keep VZ Nav, it would be $10.00 more.

Most likely I am going to get her a GPS with no monthly fee, cancel VZ Nav for now on her phone, save the $10.00 per month, and only pay $20.00 per month extra.

 

[mattygabe]

Hey tylonal!

I just wanted to say THANK YOU here,
your help is really appreciated!

Good to see that aq company like VWZ takes at least a little
care of the normal customers.

Thank You!

Tigger

Wait, who are you calling normal? Here? Most VZW reps I know are very eager to help others on their own time which is something not everyone in other industries will do voluntarily.

One of my best friends is a VZW rep and was more than willing to help me with some account questions I had over the phone. I must say, for a company like Verizon that's in a sector that gets its fair share of customer service jokes, they do have a buttload of a lot of helpful patient people.

 

[xjman349]

Hey tylonal!

I just wanted to say THANK YOU here,
your help is really appreciated!

Good to see that aq company like VWZ takes at least a little
care of the normal customers.

Thank You!

Tigger

Wait, who are you calling normal? Here? Most VZW reps I know are very eager to help others on their own time which is something not everyone in other industries will do voluntarily.

One of my best friends is a VZW rep and was more than willing to help me with some account questions I had over the phone. I must say, for a company like Verizon that's in a sector that gets its fair share of customer service jokes, they do have a buttload of a lot of helpful patient people.

Its the Verizon Wireless fruit punch. You drink it, you will answer questions about phones with relatives, wow players, forums, AT&T customer service reps, random people at best buy looking at an iPhone, and of course droidforums.net.

 

[xjman349]

I have the Nationwide Premium Family Share 1400 min plan. I have the Dare and my wife has the ENV touch. My son has the Rival. They stated that both me and my wife's phone would have to move to the unlimited data plan and if she wanted to keep VZ Nav, it would be $10.00 more.

Most likely I am going to get her a GPS with no monthly fee, cancel VZ Nav for now on her phone, save the $10.00 per month, and only pay $20.00 per month extra.

If you are currently on grandfathered on the Premium plan VZ navigator is included with your package, as well as unlimited web, Mobile Email, VCAST Videos, ESPN MVP, and Unlimited Texting.

 

[destinydmm]

I have 3 lines. One Droid & two Voyagers. But one of the lines (the primary) will be upgraded to a Droid. That line is on the connect plan, the other 2 (Droid & Voyager) are on the select. Will we have to change our plan when we add the new Droid?

Also is there a way to get an early upgrade 6 months into your annual up?

Any info on this question???

 

[JMC98]

quick question if i by the droid outright and activate it on my primary line will that affect the contract as far as the annual upgrade and new every 2, also is there a family plan that has smartphone data built into it

Thanks Jmc98

 

[montlyfool]

quick question if i by the droid outright and activate it on my primary line will that affect the contract as far as the annual upgrade and new every 2, also is there a family plan that has smartphone data built into it

Thanks Jmc98

My experience is that if I get a Droid and activate it on my family plan( I am the primary number), it will change the current plan if the primary is not carrying the required $29.99 data plan on your current plan. It will also affect the other 3G phones on your family plan. There is no plan that includes the data in it. It is an extra fee.
As far as NE2, only the phone you upgrade will be affected.since you are actually signing a new contract for the Droid. The other secondary phones on the plan should not be affected as their date for NE2.

 

[its.mike]

I got my droid just over a week ago and was looking over the insurance options(would be a fool to pay $300 for a phone and not have insurance). Since I'm not the primary account holder would I be able to get the Asurion added myself or would the account holder?

 

[xtreme]

I have the Nationwide Premium Family Share 1400 min plan. I have the Dare and my wife has the ENV touch. My son has the Rival. They stated that both me and my wife's phone would have to move to the unlimited data plan and if she wanted to keep VZ Nav, it would be $10.00 more.

Most likely I am going to get her a GPS with no monthly fee, cancel VZ Nav for now on her phone, save the $10.00 per month, and only pay $20.00 per month extra.

the dare and the touch are not smartphones, they are premuim multimedia devices, getting a the droid would cost more based on it capabilities

 

[montlyfool]

Yes, you are correct, they are not smartphones, but to keep unlimited data, we would have to pay $29.99 for each phone. Right now, we both have the VPAK at $15.00 per month and get unlimited data. Under the new plan, you can pay $9.99 and get 25mb or $29.99 for unlimited which would be blown through quickly since we both use it a lot. Either way, getting a Droid will change our plan and require us to change from VPAK on her phone to a data plan.


I may get her the Eris since she could get more and we would not have to pay for VZ Nav, she could use Google Maps. Since I would have to pay the $29.99 anyway, might as well get her a phone with more capabilities. Buy a Droid and get the Eris free is not bad now. Waiting till end of billing cycle.

 

[arty2hottie]

Data plan in Canada?

I travel to Canada alot during the summer for work. Is there a plan I can get that gives me the unlimited data in Canada like I have in the states? I searched around and the only answer I found was that you get charged for roaming when using data in Canada. I will be there for 5 months and it will really suck if I am paying 30 dollars a month for something I cant even use. I know you can switch to a canada/usa plan for voice and text but what about data? I have a droid by the way.

 

[christophersquid]

That's the question of the day, but I can tell you that only the shadow knows.

The Shadow is in reality Lamont Cranston, wealthy, young man about-town.

 

[nick630329]

Moto Q -> Droid: Contacts?!

I just switched from the Moto Q to the Droid. However, my contacts couldn't be transfered over at the Verizon store. And Bluetooth doesn't work. Any tips?