VZW Rep/General Account Questions only.

[vatothe0]

hey guys, i'm still not clear on some things.
my mom and i are on two separate verizon accounts. she upgraded her line to the droid, activated it, and we switched phones so now i have the droid on my line.

i understand by doing this my warranty is now void, but i am still paying the monthly fee for insurance. am i wasting my money?

Technically, yes. Realistically, probably not.

 

[zero7starz]

Insurance and warrenty are different. Granted we use a different insurance company then asurion, but if insurance is being paid on your account they almost have to cover you.

Sent from my Droid using Tapatalk

 

[Jamar]

First--Hi. New here.

I know this could possibly be a pointless question, but I bought my Droid in late February with a family member's upgrade. My 30-day trial is about a month or so overdue. Is there ANY sort of option or loophole in Verizon policy that would allow me get the Droid Incredible at the 2-year contract price? Last resort, I simply sell my Droid and use that towards the retail price of the Incredible, but that would leave me out $100 I used for the initial Droid purchase in February.

 

[vatothe0]

You would have to add a new line to get the discounted price.

 

[allidreamedof]

thanks for clearing the warranty/insurance thing up guys.

 

[Alfador]

Generally, yea he should be able to.

He might want to check his account info when he gets the phone to see if they added the data plan already. There shouldn't be an activation fee for just activating a phone (only a new account).

But a call to customer service should get the Incredible activated on his wife's account, assuming a data plan is added, and his old phone reactivated on his account if it was deactivated.

VZW doesn't really care what you do with the phone once you get it. You (he) already signed up for another 2 years. Phone juggling is very common.

Ok, this may be the same thing you just answered, but I'm not sure. Say I get a droid now, and 6 months down the road I want to upgrade, and someone else sharing my plan has their upgrade available. Could I use their upgrade to get a smartphone, activate that phone on my line (which would already have data) and have them not need a data plan? Since the net result would be Verizon giving 2 phones at contract prices but only getting paid for 1 data plan, I'm reluctant to assume they'd allow this, but if they would, it would be great news.

 

[knotbeerdan]

No this is how I upgraded to my other line, The only way the other line will not need a data plan is if you keep the non smartphone on the line. This is completely possible. I used my line to upgrade to the imagio then I used my second line to upgrade to the droid a month or so later. Now I have an old LG on the second line with no data plan... Hope this answers your question.

 

[Alfador]

No this is how I upgraded to my other line, The only way the other line will not need a data plan is if you keep the non smartphone on the line. This is completely possible. I used my line to upgrade to the imagio then I used my second line to upgrade to the droid a month or so later. Now I have an old LG on the second line with no data plan... Hope this answers your question.

I think so. The imagio is a smartphone right? I looked it up, and it seems so, but I'm not 100% sure. Sounds like you did what I was thinking. You used the upgrades on two lines to get smartphones, then took the smartphone off one line and added back the "dumb" phone, and took the data plan off it, and it let you. Right?

Sorry if it feels like I'm just repeating things back at you... I have "understanding" issue, especially with things new to me like this.

 

[knotbeerdan]

Yes that is what I did. The only requirement from Big Red is that you have to keep the other line active for your contract. and there is a 350 early termination fee just like if you had a smartphone on that line. But you dont need to pay for the data

 

[mrcizzo]

My Motorola Droid (which I purchased from Best Buy) has recently been clicking when I use the physical keyboard. I have not spilled anything on it nor have I had any other problems with the phone previously. There is no visual problems with the keyboard. I bought the phone around November or December of 2009. Is there a possibility of getting it replaced as it's making it pretty hard to press any of the keys on the bottom half of the keyboard.

 

[o0HERO0o]

My Motorola Droid (which I purchased from Best Buy) has recently been clicking when I use the physical keyboard. I have not spilled anything on it nor have I had any other problems with the phone previously. There is no visual problems with the keyboard. I bought the phone around November or December of 2009. Is there a possibility of getting it replaced as it's making it pretty hard to press any of the keys on the bottom half of the keyboard.

Yes take it to a store and have a technician look at it. An actual VZW store the phone comes with a 1 ye manufactures warranty

 

[zhanglin]

Thanks for the info, I appreciate it.

 

[rosekitty]

nice post,good idea.

 

[egrabb]

Is it possible to get the text only plan if you are not deaf or hard of hearing? I'm currently set up with Google Voice and if this application develops a little further, I would liked to drop the voice plan and just keep the text and data, and save a few dollars.

 

[mrcizzo]

My Motorola Droid (which I purchased from Best Buy) has recently been clicking when I use the physical keyboard. I have not spilled anything on it nor have I had any other problems with the phone previously. There is no visual problems with the keyboard. I bought the phone around November or December of 2009. Is there a possibility of getting it replaced as it's making it pretty hard to press any of the keys on the bottom half of the keyboard.

Yes take it to a store and have a technician look at it. An actual VZW store the phone comes with a 1 ye manufactures warranty

Thanks. I did exactly this and the guy took one quick glance at it after I explained the problem and immediately started to ask for my information to have a replacement shipped to me.

I had prepared an elaborate story and everything so I can explain and answer any questions they may have had. I'm assuming it was a common problem or something.