thanks Sam but after reading again I have done all that. Everything worked perfectly right up till the time it went to install root. Did everything to the letter. Not on USB 3.0 as I wouldnt have been able to install 247, moto driver installed, apfastboot per instructions when told to do so by HOB, original cable, rebooted both right before I typed my question. Right now his phone is on 247 and running great. Just wont take root. Anything else or does he have to do a factory reset as a last resort? THanks again Sam