Sorry to resurrect this thread. It came up in a search.
My father and I got droids on the same day in mid december 2009.
He has been complaining how he hated his hard keyboard, and I always wonder how that could be. I tell him that I love my keyboard!
I took a look at his keyboard yesterday, and he has the flat keys. I got lucky and have the nicely bubbled keys. I figured that all were like mine. He tried my keyboard for a few minutes, and loved my bubbled keys.
He wants to get Verizon to swap his droid for one with bubbled keys; I doubt they will do that though.
I consider myself lucky, and feel bad for those with the flat keyboards.