OFFICIAL: 2.1 to release this week on the Motorola Droid

[rkeller62]

I had to call VZW yesterday (work related) and we got on the subject of the 2.1 update. While i do realize that level 1 tech is pretty much useless sometimes they offer some good insight as long as you ask the right questions. From what they/I understand VZW has nothing to do with the update other than pushing it out to the users. She told me that moto was the one responsible for the update and when Moto is done with it, it will be pushed out. No VZW testing, or anything really. I think with the "open source" aspect of the droid VZW may not have as much control as we think.... Thoughts?

Sorry, but I find that hard to believe. It is VZW's responsiblity to support these phones and VZW's customer support hotlines that will light up like Christmas trees if there are software issues with the update. I can't believe that they would blindly push an update with no testing/verification. I know my company would not.

 

[dos]

I had to call VZW yesterday (work related) and we got on the subject of the 2.1 update. While i do realize that level 1 tech is pretty much useless sometimes they offer some good insight as long as you ask the right questions. From what they/I understand VZW has nothing to do with the update other than pushing it out to the users. She told me that moto was the one responsible for the update and when Moto is done with it, it will be pushed out. No VZW testing, or anything really. I think with the "open source" aspect of the droid VZW may not have as much control as we think.... Thoughts?

I'm not sure, my guess is that Verizon would have to get their hands on the update in order for their customer service reps/field sales be able to service, troubleshoot, and know the features of the 2.1 update. Again this would be my guess. Because if it was buggy and had problems Verizon is going to get the call.

 

[JhankG]

Verizon definitely has to test out the update before pushing it. They are the ones who deal with support for the phone, so obviously they will want as many bugs worked out as possible.

 

[knotbeerdan]

Sorry, but I find that hard to believe. It is VZW's responsiblity to support these phones and VZW's customer support hotlines that will light up like Christmas trees if there are software issues with the update. I can't believe that they would blindly push an update with no testing/verification. I know my company would not.

No need to be sorry... Thats why i was asking for opinions, Im not sure if i should believe this or not either

 

[mth04]

I had to call VZW yesterday (work related) and we got on the subject of the 2.1 update. While i do realize that level 1 tech is pretty much useless sometimes they offer some good insight as long as you ask the right questions. From what they/I understand VZW has nothing to do with the update other than pushing it out to the users. She told me that moto was the one responsible for the update and when Moto is done with it, it will be pushed out. No VZW testing, or anything really. I think with the "open source" aspect of the droid VZW may not have as much control as we think.... Thoughts?

Sorry, but I find that hard to believe. It is VZW's responsiblity to support these phones and VZW's customer support hotlines that will light up like Christmas trees if there are software issues with the update. I can't believe that they would blindly push an update with no testing/verification. I know my company would not.

and you can count on VZW will not either . VZW will test the relase before it's out to all end users

 

[Rollingbones]

I've only had my Droid for about 3 weeks now and am curious, how do we get the upgrade when it does come out? With my Blackberry, we had to get our upgrades from sites like Crackberry.com and load them... or does it come over the air as as a program upgrade like the stuff we get from the Market?
BTW.. THIS PHONE TOTALLY ROCKS!!!!:byeBB:

 

[k3ith29]

I am a little confused, maybe someone can help me out.

Wasnt it motorola's actual website and forums that posted the so called official details of the 2.1 update? I know that was taken down.

Wasnt it motorola's official facebook page that announced that 2.1 was coming this week?

My question is, did they just screw up on releasing the details? or was the facebook announcement about it coming this week a screw up too?
Did they take down the facebook announcement or make correct themselves on the facebook page too?

 

[k3ith29]

I've only had my Droid for about 3 weeks now and am curious, how do we get the upgrade when it does come out? With my Blackberry, we had to get our upgrades from sites like Crackberry.com and load them... or does it come over the air as as a program upgrade like the stuff we get from the Market?
BTW.. THIS PHONE TOTALLY ROCKS!!!!:byeBB:

Its an over the air update. you will get a little notification saying "a software update is available" and it will give you the option to update or postpone.

 

[bllarkin]

I am a little confused, maybe someone can help me out.

Wasnt it motorola's actual website and forums that posted the so called official details of the 2.1 update? I know that was taken down.

Wasnt it motorola's official facebook page that announced that 2.1 was coming this week?

My question is, did they just screw up on releasing the details? or was the facebook announcement about it coming this week a screw up too?
Did they take down the facebook announcement or make correct themselves on the facebook page too?

Supposedly it looks like the details leaking to the website were the primary mistake. They have not retracted or corrected the post on Facebook as far as I can tell, but we'll see what happens. We'll know by the end of Sunday, I'm sure.

 

[k3ith29]

I am a little confused, maybe someone can help me out.

Wasnt it motorola's actual website and forums that posted the so called official details of the 2.1 update? I know that was taken down.

Wasnt it motorola's official facebook page that announced that 2.1 was coming this week?

My question is, did they just screw up on releasing the details? or was the facebook announcement about it coming this week a screw up too?
Did they take down the facebook announcement or make correct themselves on the facebook page too?

Supposedly it looks like the details leaking to the website were the primary mistake. They have not retracted or corrected the post on Facebook as far as I can tell, but we'll see what happens. We'll know by the end of Sunday, I'm sure.

Thanks.


This is all hillarious to me really. As much hype as there has been around this update......... Go figure that motorola would accidently do that hahaha.

 

[MrKleen]

"This is all hillarious to me really. As much hype as there has been around this update......... Go figure that motorola would accidently do that hahaha."

It is odd that it happened.... I bet there are some people at Motorola that don't think it's too hilarious...

The way I interpret it is that we are not getting the update this week, others feel differently. It has really become a mess.

 

[dlwhtrose]

Interestingly, I just checked the Motorola site and it still says that the Droid is getting the 2.1 update but the timing has now been removed. Because of this obvious delay, there are so many upset and disappointed Droid owners. This is a huge embarrassment to Motorola. With all the anger and disappointment being displayed all over the internet, I just can't see Motorola holding this update back too long.

I agree with those that say " we are not entitled to the update because we bought a phone with 2.0 on it and there were no promises" However, then Motorola/Google/Verizon should have never said that the Droids would get the 2.1.

I, frankly, have lost all respect for Motorola/Verizon over this. Just my thoughts.

 

[Twoo]

I think it's so funny people are up in arms about a delayed update. You have a perfectly functioning phone, all the update is giving you is aesthetic improvements and possibly some battery life improvements. People need to grow up a little and quit fretting. It's not like our phone has major issues and this is addressing them....

It's a phone. As long as it makes/receives calls, sends texts/emails and can surf the net... WHO CARES.

 

[bllarkin]

I, frankly, have lost all respect for Motorola/Verizon over this. Just my thoughts.

For me, that is a bit extreme. It really is just an update. Yes, they could be a little more forthcoming, like saying "we ran into a snag and will have to push it back" or "yes it is still coming this week" rather than letting all the users fester, but it doesn't make me lose all respect for Motorola or Verizon.

Motorola has still delivered a great product to us. 2.1 is coming, and Motorola is probably doing their best to deliver as bug-free of an experience as possible when we finally do get 2.1.

 

[SteveOSC]

"I, frankly, have lost all respect for Motorola/Verizon over this. Just my thoughts."

I agree. A boneheaded, noobish move from Motorola, whom you think would know better after so many years in the market. Considering they haven't really gotten out of the blocks since the Razr, you would think they would be treating the Droid like an only child....