You know what I find extremely disturbing about this beyond just the greedy price tier? The fact that Verizon shared this with the general public before they bothered to train their customer service and sales reps about it. We tried talking to some of our industry contacts, but they were told to be hush-hush about things. So, to try and get some additional information on this, we called the regular Verizon sales line twice, and in both instances, the sales person on the other end had to "him-haw" around because they got these new plans dumped on them this morning.
They had no idea how to answer our questions regarding these new plans. The only thing they could say was that the documentation appeared to tell them that there were no other plans but these. This leads them to assume that even the individual plans will be done away with. How on earth can a company as huge and profitable as Verizon, possibly think its a good idea to conduct business this way? It makes me shake my head dumbfounded. :blink:
This reminds me of the bone-headed move Netflix pulled recently that drove away their customers in waves.