Verizon Tech here - ask away!

[angelman]

question for verizon tech - my wife phone makes funny bleeping sounds during a call

I don't know if you have exeperienced this but when my wife calls me on my work phone (she is on droid, I am on an office landline) about 1 minute into the conversation I get a bleep or series of bleeps loud in my ear. Then every minute or two I hear bleeps. She also had a friend make the same comment during a call.
We took the phone to a verizon store where the not very helpful lady tried to replicate the problem but she could not. I don't know if it's some weird issue with the droid and my office phone (never had this with any other call before) or the droid. Nobody has ever made the same comment when I call them on my droid.
Any ideas what might be the cause? I thought maybe it was a call waiting or she was activating something with her cheek (but the screen should be deactivated during the call). It's not incoming text messages either.
Any ideas how we can persuade verizon to replace the phone?

 

[aloha local girl]

I don't know if you have exeperienced this but when my wife calls me on my work phone (she is on droid, I am on an office landline) about 1 minute into the conversation I get a bleep or series of bleeps loud in my ear. Then every minute or two I hear bleeps. She also had a friend make the same comment during a call.
We took the phone to a verizon store where the not very helpful lady tried to replicate the problem but she could not. I don't know if it's some weird issue with the droid and my office phone (never had this with any other call before) or the droid. Nobody has ever made the same comment when I call them on my droid.
Any ideas what might be the cause? I thought maybe it was a call waiting or she was activating something with her cheek (but the screen should be deactivated during the call). It's not incoming text messages either.
Any ideas how we can persuade verizon to replace the phone?

I'm not the ALLEGED vztech,... but I can predict his reply,....lol,.... do the programming thing,... - Improve Call Audio Quality

• Dial ##7764726 (##PROGRAM) and act as if you were going to call that number.
• Enter 000000 for the SPC Password and then tap Verify
• Tap on "04 Vocode"
• Tap on EVRC-B than Apply
• The phone should automatically reset a few seconds afterward. If not, power cycle the phone
• Explanation - This changes how the phone compresses and decompressed the call audio which improves the quality.

of course,.. before the programmy thing,.. power boot the phone,... blah blah,...
then the program thingie,.. then try safe mode,

- Safe Mode

• With the phone off, slide open the keyboard open
• Press and hold the Power+Menu button (on the keyboard)
• Continue to hold until the "Droid Eye" comes up and you feel the phone vibrate
• Phone should start up and say "Safe Mode" in the bottom left-hand corner
• Explanation - This starts only the core Android processes. This is best used for diagnosing if a 3rd party application is causing your phone to malfunction or if you cannot uninstall if when in regular mode.
• TRY THIS FIRST if you are having any problems with your phone acting up, especially with the built-in Android apps (example - Messaging app is crashing. Boot in Safe Mode. If app doesn't crash when doing what you were doing in regular mode, it's most likely going to be a 3rd party app with access to messaging that is causing a problem.)
• BE AWARE that after coming out of Safe Mode, 3rd party widgets might not display properly on the home screen. Press and hold on the widget and drag it down into the trash can, then readd it to the home screen. This will fix the "problem loading widget" error.

yadda yadda,.. i if that doesn't work request an exchange.

oh btw,.. these opinions do not reflect those of viperboys employer. blah blah.

Good Luck,...

just helping good ol' ViperBoy out,.. with ALL the questions and bolstering to become a MOD....... it's liekly to take him a while to respond.

 

[alm0614]

All of the sudden i have a new voicemail icon in the notification bar.

press the notification to call my voicemail and it says no new messages, but the icon still is there and says 1 new VM. There is no clear all option.

also, i use google voice and i never got a notification from google voice of a new voicemeail, just the default icon for a new VM

is there anyway to bypass GV and go straight the verizon default voicemail and delete it there, the only thing i can think of is that it is for some reason not getting passed to GV

thank you for any help

 

[joemcp]

Hi VB,

First off thanks for taking all the questions!

I asked this question in another forum shortly after I got my droid, no one knew the answer but maybe you can help.

I have my droid checking 3 pop accounts. In each of these accounts I have old msgs in the inbox. I have about 125 in one account in the inbox. I delete most of the new email I get but not all. In this account if I receive 3 emails the 3 oldest in the inbox no longer show (which is ok) however if I delete the 3 new ones the 3 old ones that got dropped of the list now show back up at the bottom of the list, however I get notified that I have new email and these three old ones show up as new. I like that they come back on the list but not that they show up as new. They are all marked as read on the server.

Is there a way to fix this?

Thanks,

Joe

 

[Backnblack]

ViperBoy...

First and foremost thanks for helping us out...I have been trying to talk to someone on Tech Support and been disconnected 5 times....

Anyway, I am running a Corporate POP3 Email. However, when I forward emails with attachments, the attachments do not get forwarded?

Frankly this is rediculus. Everyone one in corporate american has to forward attachments from there phone. Why is it so difficult on a Droid..How do I fix this?

Thanks in advance,

Make sure the attachment is downloaded to your phone....

 

[dvz]

I have a big problem with my call quality. I got the phone about a week ago and while everyone I call hears me perfectly clear, I hear alot of static and their voice sounds muffled. This gets even worse with any kind of background noise. Everyone I know locally that has Verizon has clear sound quality on their phones(non-Droid).

I've tried *228, EVRC-B, 13K, battery pulls, killing all tasks, even getting a replacement. The new one does the same thing. Running 2.0.1 since I bought it.

Is there anything else I can try? Another replacement? I really love the phone and would hate to get rid of it because of something so simple.

 

[theartguy]

Fully charged in the a.m. Midday it alerts "fifteen minutes of charge left" and within a few minutes it shuts down. Will not USB charge (sometimes) off my laptop at this point but will of others. Not dependable because of this problem. There is not enough waring between the alert and when it shuts down completely.

 

[Backnblack]

Fully charged in the a.m. Midday it alerts "fifteen minutes of charge left" and within a few minutes it shuts down. Will not USB charge (sometimes) off my laptop at this point but will of others. Not dependable because of this problem. There is not enough waring between the alert and when it shuts down completely.

So are you completely ignoring the warning that show at 20%, 15%, 10% and 5%?

 

[nhlnut]

Do you know if there is any way to switch your contact list to last name first?

Thanks

 

[Backnblack]

Do you know if there is any way to switch your contact list to last name first?

Thanks

Manually swap them.....

Not an offered choice to have Last, First...

 

[VitsDroid]

I have an issue sending mms. I send sms and they go through just fine, I get sms and mms and they work and look fine. When I send an mms is never sends it or delivers it. I spoke to verizon tech on the phone and they say it a network issue while my wife a non droid user sends me mms or pics all the time. The Verizon tech had me send my self pictures and sent me a picture and i tried sending her pictures and she never got them and opened a ticket. Its been about 3 days and still cant send mms (pics). Anyone else have issues? Is this infact a network issue or a phone issue?

 

[bspill]

There's been a question in another thread regarding the possibility of an external antenna jack on the droid. Is the small port in the battery compartment for an external antenna?

 

[Backnblack]

There's been a question in another thread regarding the possibility of an external antenna jack on the droid. Is the small port in the battery compartment for an external antenna?

That port has been seen used to connect the Droid to a "dock" at Corp Stores....

 

[cap132009]

Will using PDAnet from the app store break my TOC with verizon?

 

[Backnblack]

Will using PDAnet from the app store break my TOC with verizon?

Yup...........